Product FAQs

Rice Cookers

How much water should I use with my rice cooker with different types of rice?

Type of Rice:Cups of Water Ratios:
  • Oriental/Soft Rice: 2 Cups of Water, 1 Cup of Rice
  • Basmati/Indian Firm Rice: 1.5 Cups of Water, 1 Cup of Rice
  • Brown Rice Varieties: 2 Cups & 2 Tablespoons Water, 1 Cup Rice
  • What type of measurements are used with the OsterĀ® Rice Cooker and Instruction Manual?

    Measurements are in Chinese quantities, not regular ounces. One American cup is equal to 3/4 Chinese cup.

    How long does it take for rice to cook in my Rice Cooker?

    About one-half hour is required to cook a full pot of rice. Test times ranged between 33 and 36 minutes. This applies to both brown rice and white rice.

    Where can I purchase replacement parts for my rice cooker?

    Parts for Oster® Rice Cookers can be purchased through service centers. To find a service center in your area, please click the service center link.

    What are some Hints for best results in my rice cooker?

    For best results, do not open the unit immediately after the cooking cycle has completed. The rice should be allowed to settle for several minutes before serving.

    Stir the rice thoroughly before serving.

    Do not keep rice warm for more than 12 hours.

    For softer rice, allow the rice and water to soak in the inner pot for 10 to 20 minutes before cooking.

    Do NOT use metal utensils or sharp objects as this will damage the non-stick coating of the inner pot.

    Do not warm up the rice again after the unit has been unplugged.

    Empty the condensation collector cup after each use.

    After rice is cooked, how long does the Rice Cooker need to be kept in the warm position?

    After rice is cooked, it must be kept in the warm position for 15 minutes.

    Why does my Rice Cooker boil over?

    Rice Cookers may boil over. To avoid this, rinse the rice 3 to 4 times before putting it into the Rice Cooker.