Oster® Silver Electric Wine Opener with Chiller

<!--begin-bvseo-questions--> <!--begin-questions--> <div id="bvseo-questionsSection"> <div class="bvseo-question-answer" data-questionid="4148853"> <h2 class="bvseo-question"> I have the wine cooler, insert packs got holes in them and leaked, Can I buy just the cooling packs? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Red hat lady</div> <div class="bvseo-answer" data-answerid="3064319"> Thank you for reaching out to Oster&amp;reg;. We value your continued support of our product and we are glad to assist you with your inquiry. Currently, this unit&#39;s replacement insert packs are not available for individual sale. But no worries, as we are always looking for ways to better our product and service, we always ensure that consumers&#39; feedback and concerns are shared with the concerned department.&#13;&#10;&#13;&#10;For warranty claims, take note that your Oster&amp;reg; Silver Electric Wine Opener has a 1-year limited warranty. If your concern is a warranty-related issue, we would like to request that you contact us directly so we can gather more information from you. We hope this helps. Have a good day!&#13;&#10;&#13;&#10;https://www.oster.com/support/contact-us <div class="bvseo-author">Answered by: Oster Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-11-23</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3986755"> <h2 class="bvseo-question"> Is it possible to get a new charging stand and plug </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: R2022</div> <div class="bvseo-answer" data-answerid="2962028"> Thank you for reaching out to Oster&amp;reg;. We appreciate your support with our brand. The Oster silver electric wine opener with chiller has no parts for sale. It is our commitment to replace the entire unit if it has defects. Please contact us directly regarding the warranty or would like to obtain warranty service so we can determine the best resolution. Take note that our products have one year limited warranty and we would love to get this taken care of as soon as possible. We hope this helps. Have a good day! <div class="bvseo-author">Answered by: Oster Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-04-01</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3443709"> <h2 class="bvseo-question"> Where is this product made </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Dee22</div> <div class="bvseo-answer" data-answerid="2711212"> Thanks for contacting Oster&amp;reg;! We appreciate the opportunity to respond to your inquiry and your interest with our products.&#13;&#10;&#13;&#10;Most of our products are made in China, but materials are US made and finished products are tested in the US. Hope this helps! Have a nice day! <div class="bvseo-author">Answered by: Oster Consumer Care</div> <div class="bvseo-pubdate">Date published: 2021-11-04</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3199555"> <h2 class="bvseo-question"> WIne chiller, should it be put in freezer? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Web56</div> <div class="bvseo-answer" data-answerid="2551631"> Thank you for reaching out to Oster&amp;reg;. We appreciate your interest with our product. The wine chiller should be put inside the fridge at least for an hour before using. Hope this helps. Have a nice day! <div class="bvseo-author">Answered by: Oster Consumer Care</div> <div class="bvseo-pubdate">Date published: 2022-04-28</div> </div> </div> <div class="bvseo-question-answer" data-questionid="2762862"> <h2 class="bvseo-question"> I recently charged my wine opener for the first time. Although the opener works, the red light never turns green. Is it supposed to turn green when charged? It has been plugged in about 24 hours. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: MauiK</div> <div class="bvseo-answer" data-answerid="2271456"> Thank you for contacting Oster&amp;reg;! We are sorry to hear that your Oster electric wine opener light does not turn green. The red light stays illuminated as long as it sits on the charger and when the base is plugged in. It should turn green when it&#39;s fully charged. We suggest to check if it&#39;s properly placed on the charger otherwise it will not charge fully. Also, try using a different wall outlet and make sure it&#39;s functional. Have a great day! <div class="bvseo-author">Answered by: Oster Consumer Care</div> <div class="bvseo-pubdate">Date published: 2021-05-26</div> </div> </div> <div class="bvseo-question-answer" data-questionid="2718421"> <h2 class="bvseo-question"> The black part of the cork extractor got sticky. I&#39;ve tried several things to correct without success. I would like a replacement part. I&#39;ll install. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Gary B</div> <div class="bvseo-answer" data-answerid="2250642"> Thank you for reaching Oster&amp;reg; Brand. This is certainly not the experience we want you to have. We believe that this concern is covered by the wonderful warranty that your product has. In order to process a replacement, we may need to gather more information. We&#39;d like to kindly request that you contact us directly in order to help you get to the best resolution. Have a good day! <div class="bvseo-author">Answered by: Oster Consumer Care</div> <div class="bvseo-pubdate">Date published: 2021-05-10</div> </div> </div> <div class="bvseo-question-answer" data-questionid="2569761"> <h2 class="bvseo-question"> My charger doesn&#39;t work. &amp;nbsp;What can I do? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Timmy Daddy</div> <div class="bvseo-answer" data-answerid="2156604"> We are sorry to hear that the charger of your Oster&amp;reg; Silver Electric Wine Opener with Chiller does not work. We suggest to unplug it from the wall and plug it back in. If it won&#39;t work, please give us a call at 1-(800) 334-0759 in order for us to assist you further. For your convenience our Consumer Care team is available Mon-Fri 9am-6pm, EST. We look forward to assisting you! Have a great day! <div class="bvseo-author">Answered by: Oster Consumer Care</div> <div class="bvseo-pubdate">Date published: 2021-03-19</div> </div> </div> <div class="bvseo-question-answer" data-questionid="2425203"> <h2 class="bvseo-question"> How do you know when the unit is fully charged? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: VJC67</div> <div class="bvseo-answer" data-answerid="2122517"> Great question! It will take approximately 6-8 hours to recharge your electric wine opener. <div class="bvseo-author">Answered by: Oster Consumer Care</div> <div class="bvseo-pubdate">Date published: 2021-02-10</div> </div> </div> </div> <script type="text/javascript"> if (document.getElementById('bvseo-questionsSection')) { document.getElementById('bvseo-questionsSection').style.display = 'none'; } </script> <!--end-questions--> <ul id="BVSEO_meta" style="display:none!important"> <li data-bvseo="bvDateModified">y_2023, m_10, d_2, h_4CST</li> <li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.35</li> <li data-bvseo="cp">cp_1, bvpage1</li> <li data-bvseo="co">co_hasquestionsanswers, tq_8</li> <li data-bvseo="cf">loc_en_US, sid_SP_440179, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li> <li data-bvseo="diagnostics">clientName_oster</li> </ul> <!--end-bvseo-questions--> <ul id="BVSEOSDK_meta" style="display: none !important;"> <li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li> <li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li> <li data-bvseo="ct_st">questions, product</li> </ul>