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<div class="bvseo-question-answer" data-questionid="4368241">
<h2 class="bvseo-question">
The foil cutter broke. How do I get a replacement foil cutter for our wine opener
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<div class="bvseo-author">Asked by: ScottR</div>
<div class="bvseo-answer" data-answerid="3199478">
Thank you for reaching out to Oster&reg;. We are sorry to hear that the foil cutter of your electric wine opener is already broken. We will be glad to check for options to see how we can help you further. As we want to hear more context of what happened to your electric wine opener and see if we can still provide you with replacement, we would like to request you to contact us directly to gather more information and provide you with the best resolution. Your Oster&reg; 4-in-1 Wine Kit with Rechargeable Wine Bottle Opener, Wine Pourer, Vacuum Wine Stoppers, and Foil Cutter has a 3-year limited warranty. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-11-03</div>
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<div class="bvseo-question-answer" data-questionid="4332501">
<h2 class="bvseo-question">
apply for wholesale account
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<div class="bvseo-author">Asked by: Shoaib Amjad</div>
<div class="bvseo-answer" data-answerid="3178608">
Thank you for reaching out to Oster&reg;. We appreciate the opportunity to respond to your inquiry about the wholesale account. We will be more than happy to assist you. Please contact us directly to check our resources and provide the best resolution or fill up the contact us link below. Have a great day! https://www.oster.com/support/contact-us
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-09-06</div>
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<div class="bvseo-question-answer" data-questionid="4229506">
<h2 class="bvseo-question">
I have a model 4208 that does not work when I press the up button, but not the down button. What can I do to fix this? Is there a repair manual?
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<div class="bvseo-author">Asked by: BillK</div>
<div class="bvseo-answer" data-answerid="3116888">
Thank you for reaching out to Oster&reg;. We are sorry to hear that your wine bottle opener does not work. That is certainly not the experience we want you to have. Take note that your Oster&reg; 4208 Inspire Electric Wine Opener has a 1-limited warranty and we would love to provide you with proper troubleshooting steps for a possible fix. For us to do that, we'd like to kindly request that you contact us directly so we can determine the best resolution. Have a good day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-03-14</div>
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<div class="bvseo-question-answer" data-questionid="4136620">
<h2 class="bvseo-question">
Wine opener will not open bottles as it used to,very,very slow. Is there a replacement rechargeable battery that can be installed.
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<div class="bvseo-author">Asked by: d4fritz</div>
<div class="bvseo-answer" data-answerid="3055701">
Thank you for reaching out to Oster&reg;. We are sorry to hear that your wine opener will not open bottles. That is certainly not the experience we want you to have. No worries, we are here to help. For a possible fix, please use a different wall outlet to charge the wine opener and make sure that it is properly charged. Also, please note that there is no available replacement rechargeable battery that can be installed. The battery is considered an internal part. All internal parts can only be replaced by an authorized service center. We can provide parts to consumers that can be replaced easily and safely but not internal parts. To find the service center nearest you, go to the Support tab (located on the upper right side of our website) and click on Service Centers. Your Oster&reg; 4-in-1 Wine Kit has a 1-year limited warranty. If this doesn't resolve your issue, please contact us directly or fill in the &quot;Contact us&quot; link provided below so we can determine the best resolution. Have a good day! https://www.oster.com/support/contact-us
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-11-01</div>
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<div class="bvseo-question-answer" data-questionid="4080154">
<h2 class="bvseo-question">
The charging light stays red and does not change to green. Is this normal or is it defective? It is a brand new machine
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<div class="bvseo-author">Asked by: Edlow</div>
<div class="bvseo-answer" data-answerid="3019058">
Thank you for reaching out to Oster&reg;. We value your continued support of our product and we are glad to answer your inquiry. It is normal that the LED light will illuminate red when the unit is charging and it does not change to green. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-09-20</div>
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<div class="bvseo-question-answer" data-questionid="4007044">
<h2 class="bvseo-question">
I have a K257KLE opener whose power supply has gone missing. Where can I get another?
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<div class="bvseo-author">Asked by: Granny Franny1</div>
<div class="bvseo-answer" data-answerid="2981569">
Thank you for reaching Oster&reg;. We are sorry to hear about your experience with the power supply cord gone missing. We want to let you know that the part needed is not available for replacement. For warranty claims, take note that your unit has a year limited warranty. If your concern is a warranty related issue, we would like to request for you to contact us directly or fill up our contact form so we can proceed with the best resolution https://www.oster.com/support/contact-us. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-09-20</div>
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<div class="bvseo-question-answer" data-questionid="3967559">
<h2 class="bvseo-question">
What is best in terms of lifespan of the rechargeable battery- leaving it plugged in all the time or only when charge runs out and device needs recharging.&nbsp;
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<div class="bvseo-author">Asked by: Joe of</div>
<div class="bvseo-answer" data-answerid="2951387">
Thank you for contacting the Oster brand. We hope that you and your loved ones are all well and good upon receiving this response. This wine opener has charging led light indicator. This will turn on and flash to let you know that your wine opener needs to be charged. Only recharge the Electric Wine Opener using the recharging unit and power cord supplied. Never remove the plug from the socket by pulling the power cord. We hope this information is useful. Should you have any other questions or concerns, please contact us directly, so we can further assist you. We are always happy to help. Hope you enjoy the rest of your day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-09-20</div>
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<div class="bvseo-question-answer" data-questionid="3967557">
<h2 class="bvseo-question">
What is best in terms of lifespan of the rechargeable battery- leaving it plugged in all the time only when charge runs out and device needs recharging.&nbsp;
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Joe of</div>
<div class="bvseo-answer" data-answerid="2951379">
Thank you for contacting the Oster brand. We hope that you and your loved ones are all well and good upon receiving this response. This wine opener has charging led light indicator. This will turn on and flash to let you know that your wine opener needs to be charged. Only recharge the Electric Wine Opener using the recharging unit and power cord supplied. Never remove the plug from the socket by pulling the power cord. We hope this information is useful. Should you have any other questions or concerns, please contact us directly, so we can further assist you. We are always happy to help. Hope you enjoy the rest of your day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-09-20</div>
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