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<div class="bvseo-question-answer" data-questionid="4570429">
<h2 class="bvseo-question">
A piece of cork is now stuck inside the opener and prevents the opener from working. What can I do?
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<div class="bvseo-author">Asked by: EllenR</div>
<div class="bvseo-answer" data-answerid="3320091">
Hello. Thank you for reaching out to us. To remove the cork, simply depress the upper part of the switch. The spiral will turn in a counterclockwise direction and release the cork. It has been noted that the Electric Wine Opener may experience problems with a small percentage of plastic/ synthetic corks and undersized corks, if in this case the cork should be removed manually. Your Oster&reg; 4-in-1 Wine Kit with Rechargeable Wine Bottle Opener has a 3 Year Limited Warranty. If these steps do no help, please initiate the warranty claim here: https://www.oster.com/on/demandware.store/Sites-oster-Site/default/Support-EZWarranty?wstep=info. If you have any more questions, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! OSTER&reg; Consumer Care
<div class="bvseo-author">Answered by: Oster Support Team</div>
<div class="bvseo-pubdate">Date published: 2024-11-14</div>
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<div class="bvseo-question-answer" data-questionid="4478413">
<h2 class="bvseo-question">
Do you make Electric Heating Pads
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<div class="bvseo-author">Asked by: Bernie 1</div>
<div class="bvseo-answer" data-answerid="3266390">
Hi Bernie, we have heating pads on our sister brand: Sunbeam: https://www.sunbeam.com/pain-relief/ check out the link. Have a good day, Oster Consumer Care
<div class="bvseo-author">Answered by: Oster Support Team</div>
<div class="bvseo-pubdate">Date published: 2024-05-13</div>
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<div class="bvseo-question-answer" data-questionid="4420646">
<h2 class="bvseo-question">
Need replacement charger only for model FPSTBW8207,4207.4208
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<div class="bvseo-author">Asked by: AL36</div>
<div class="bvseo-answer" data-answerid="3259178">
Hello. Thank you for contacting Oster&reg;. Currently, this unit's replacement charger is not available for individual sale. But no worries, as we are always looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department. For warranty claims, take note that your electric wine opener has a 3-year limited warranty. If your concern is a warranty-related issue, we would like to request that you contact us directly or fill in the &quot;Contact us&quot; link provided below so we can gather more information from you. https://www.oster.com/support/contact-us We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! OSTER&reg; Consumer Care
<div class="bvseo-author">Answered by: Oster Support Team</div>
<div class="bvseo-pubdate">Date published: 2024-04-22</div>
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<div class="bvseo-question-answer" data-questionid="4368241">
<h2 class="bvseo-question">
The foil cutter broke. How do I get a replacement foil cutter for our wine opener
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<div class="bvseo-author">Asked by: ScottR</div>
<div class="bvseo-answer" data-answerid="3199478">
Thank you for reaching out to Oster&reg;. We are sorry to hear that the foil cutter of your electric wine opener is already broken. We will be glad to check for options to see how we can help you further. As we want to hear more context of what happened to your electric wine opener and see if we can still provide you with replacement, we would like to request you to contact us directly to gather more information and provide you with the best resolution. Your Oster&reg; 4-in-1 Wine Kit with Rechargeable Wine Bottle Opener, Wine Pourer, Vacuum Wine Stoppers, and Foil Cutter has a 3-year limited warranty. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-11-03</div>
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<div class="bvseo-question-answer" data-questionid="4332501">
<h2 class="bvseo-question">
apply for wholesale account
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<div class="bvseo-author">Asked by: Shoaib Amjad</div>
<div class="bvseo-answer" data-answerid="3178608">
Thank you for reaching out to Oster&reg;. We appreciate the opportunity to respond to your inquiry about the wholesale account. We will be more than happy to assist you. Please contact us directly to check our resources and provide the best resolution or fill up the contact us link below. Have a great day! https://www.oster.com/support/contact-us
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-09-06</div>
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<div class="bvseo-question-answer" data-questionid="4229506">
<h2 class="bvseo-question">
I have a model 4208 that does not work when I press the up button, but not the down button. What can I do to fix this? Is there a repair manual?
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<div class="bvseo-author">Asked by: BillK</div>
<div class="bvseo-answer" data-answerid="3116888">
Thank you for reaching out to Oster&reg;. We are sorry to hear that your wine bottle opener does not work. That is certainly not the experience we want you to have. Take note that your Oster&reg; 4208 Inspire Electric Wine Opener has a 1-limited warranty and we would love to provide you with proper troubleshooting steps for a possible fix. For us to do that, we'd like to kindly request that you contact us directly so we can determine the best resolution. Have a good day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-03-14</div>
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<div class="bvseo-question-answer" data-questionid="4136620">
<h2 class="bvseo-question">
Wine opener will not open bottles as it used to,very,very slow. Is there a replacement rechargeable battery that can be installed.
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<div class="bvseo-author">Asked by: d4fritz</div>
<div class="bvseo-answer" data-answerid="3055701">
Thank you for reaching out to Oster&reg;. We are sorry to hear that your wine opener will not open bottles. That is certainly not the experience we want you to have. No worries, we are here to help. For a possible fix, please use a different wall outlet to charge the wine opener and make sure that it is properly charged. Also, please note that there is no available replacement rechargeable battery that can be installed. The battery is considered an internal part. All internal parts can only be replaced by an authorized service center. We can provide parts to consumers that can be replaced easily and safely but not internal parts. To find the service center nearest you, go to the Support tab (located on the upper right side of our website) and click on Service Centers. Your Oster&reg; 4-in-1 Wine Kit has a 1-year limited warranty. If this doesn't resolve your issue, please contact us directly or fill in the &quot;Contact us&quot; link provided below so we can determine the best resolution. Have a good day! https://www.oster.com/support/contact-us
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="4080154">
<h2 class="bvseo-question">
The charging light stays red and does not change to green. Is this normal or is it defective? It is a brand new machine
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<div class="bvseo-author">Asked by: Edlow</div>
<div class="bvseo-answer" data-answerid="3019058">
Thank you for reaching out to Oster&reg;. We value your continued support of our product and we are glad to answer your inquiry. It is normal that the LED light will illuminate red when the unit is charging and it does not change to green. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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