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<div class="bvseo-question-answer" data-questionid="4296152">
<h2 class="bvseo-question">
I was blending ginger and garlic that I have already cut into small pieces, and the blender started smoking what could be the reason or is it a fault. But it's a bland new blender this was my 2nd time of using it
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<div class="bvseo-author">Asked by: Obycee</div>
<div class="bvseo-answer" data-answerid="3156589">
Thank you for reaching out to Oster&reg;. We are sorry to hear that the blender started to smoke while using it. That is certainly not the experience we want you to have. No worries, we are here to help. Your Oster&reg; Easy-to-Clean Smoothie Blender has a 3-year satisfaction guarantee. Please discontinue using the blender and contact us directly or fill in the &quot;Contact us&quot; link provided below to help you get the best resolution. We look forward to hearing from you. Have a good day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-07-05</div>
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<div class="bvseo-question-answer" data-questionid="4261778">
<h2 class="bvseo-question">
How do I &quot;lock&quot; the jar into the base for blending?? I see there are tabs on the bottom of the jar, but, for the life of me I can't see how it &quot;locks&quot; into place.
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<div class="bvseo-author">Asked by: JessLee</div>
<div class="bvseo-answer" data-answerid="3136936">
Thank you for reaching out to Oster&reg;. We appreciate the opportunity to respond to your inquiry about the blender. We will be more than happy to assist you. You need to line up tabs on Blender Base. Make sure the tab on the jar (near the handle) is in front of the tab on the Blender Base. Blender Jar should now be seated into position. you may also refer to user manual paged 5. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-05-05</div>
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<div class="bvseo-question-answer" data-questionid="3996196">
<h2 class="bvseo-question">
Does this have an easy-to-remove gasket for cleaning purposes?
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<div class="bvseo-author">Asked by: SmoothieMary</div>
<div class="bvseo-answer" data-answerid="2967334">
Thank you for reaching out to Oster&reg;. We appreciate the opportunity to respond to your inquiry about the Oster&reg; Easy-to-Clean Smoothie Blender. Yes, this blender has an easy-to-remove gasket/sealing ring. Should you have any other questions or concerns, please feel free to contact us directly or fill out the contact us form below. We hope this helps. Have a good day! https://www.mrcoffee.com/support/contact-us
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-04-12</div>
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<div class="bvseo-question-answer" data-questionid="3955579">
<h2 class="bvseo-question">
Purchased a classic series blender 700 watt 5 speeds 6 cup a couple of weeks ago and tried it for the first time today, filling it with liquid it leaks on the bottom even though it seems tight enough, any suggestions??
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<div class="bvseo-author">Asked by: Bill81</div>
<div class="bvseo-answer" data-answerid="2940620">
Thank you for contacting Oster&reg;! We appreciate you bringing this to our attention, and we sincerely apologize that your Oster&reg; Easy-to-Clean Smoothie Blender with Dishwasher-Safe Glass Jar is leaking. Blade assembly must be fully tightened in place to prevent leaks. Please make sure that all bottom parts of the blender are assembled nicely and correctly. Your blender has a 3 years limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly or fill up our contact form so we can proceed with the best resolution https://www.oster.com/support/contact-us. Have a good day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-05-17</div>
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<div class="bvseo-question-answer" data-questionid="3951187">
<h2 class="bvseo-question">
BPA free?
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<div class="bvseo-author">Asked by: sobella</div>
<div class="bvseo-answer" data-answerid="2938599">
Thank you for contacting the Oster&reg; brand. We appreciate the opportunity to respond to your inquiry about the blender you have. We want to let you know that all of our products including&nbsp;the blender you have now are all BPA free. We hope this information is useful. Should you have any other questions or concerns, please contact us directly or fill up our contact form so we can proceed with the best resolution https://www.oster.com/support/contact-us. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-02-14</div>
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<div class="bvseo-question-answer" data-questionid="3931530">
<h2 class="bvseo-question">
I need a blender that sits on my counter and fits under my cabinets. Would you please give the dimensions on this blender, particularly the height.
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<div class="bvseo-author">Asked by: Mkm54</div>
<div class="bvseo-answer" data-answerid="2935269">
Thank you for contacting Oster&reg; and we appreciate your interest in the Oster&reg; Easy-to-Clean Smoothie Blender with Dishwasher-Safe Glass Jar, Black. We want to let you know that the product dimension is 14&quot;H x 8.5&quot;W x 10.25&quot;L. We appreciate your time and are always happy to help if you have any further questions. If you need more help you can contact us by filling up our contact form so we can proceed with the best resolution https://www.oster.com/support/contact-us. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-02-07</div>
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<div class="bvseo-question-answer" data-questionid="3932382">
<h2 class="bvseo-question">
The gasket in easy to clean blender snapped on first use. Please advise on replacing. Very disappointing.
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<div class="bvseo-author">Asked by: Maril</div>
<div class="bvseo-answer" data-answerid="2933938">
Thank you for contacting the Oster&reg; Brand. We appreciate your time and effort for bringing this to our attention. We are sorry to hear that the Oster&reg; Easy-to-Clean Smoothie Blender with Dishwasher-Safe Glass Jar did not exceed your expectations. This is certainly not the experience we want you to have. We want to make sure that we provide quality products that have great value, stylish and will suit your needs. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department. If you have any questions about the warranty or want to get warranty service, please contact us directly or fill in the &quot;Contact us&quot; link provided below so that we can provide you with a better solution. Have a nice day! https://www.oster.com/support/contact-us
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-02-04</div>
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<div class="bvseo-question-answer" data-questionid="3387245">
<h2 class="bvseo-question">
How many volts?
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<div class="bvseo-author">Asked by: Sam2510</div>
<div class="bvseo-answer" data-answerid="2666802">
Thank you for contacting Oster&reg;! We appreciate your support with our products. All of our products including our Oster&reg; Easy-to-Clean Smoothie Blender that are sold in the United States and Canada are manufactured and UL approved for 110-120 voltage only. We do not recommend using them in different countries due to the difference in voltage. Additionally, doing so will void your warranty. Hope this helps!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-12-11</div>
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