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<div class="bvseo-question-answer" data-questionid="2214800">
<h2 class="bvseo-question">
My 6870 model needs a plastic cover for the food processor function. Is it available to order?
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<div class="bvseo-author">Asked by: Dee 17</div>
<div class="bvseo-answer" data-answerid="1961219">
In order to better assist you with obtaining parts for your blender, please give us a call at 1-(800) 334-0759. For your convenience, our Consumer Care Department is available Monday through Friday, 9:00 am till 5:00 pm EST. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2156171">
<h2 class="bvseo-question">
Can I get it in green?
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<div class="bvseo-author">Asked by: MrBananaGuy</div>
<div class="bvseo-answer" data-answerid="1946850">
Thank you for reaching out. Price may vary depending on the retail store. To check the price and order, you may visit the link below: https://www.oster.com/service-and-support/Retailers.html If you need further assistance, you may contact us through chat and/or email on this site or you can give us a call at 1-800-334-0759. Our product specialists will be more than willing to assist you. For your convenience, we are available Mon-Fri, from 9 am-5 pm, EST. Have a great day!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2173509">
<h2 class="bvseo-question">
The drive shaft on my combo blender food processor. How do I correct this so metal pin goes down so s blade fits and lid interlocks
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<div class="bvseo-author">Asked by: John53</div>
<div class="bvseo-answer" data-answerid="1944961">
That is definitely not the kind of experience that we want you to have and we are sorry to hear about your drive shaft. For us to assist you about your blender or any inquiry pertaining to this model, we advised you to give us a call at 1-(800) 334-0759. We have a Customer Care Representative that will assist you further. They are available from Mon-Fri 9 am-5 pm, EST. We look forward to assisting you!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2173479">
<h2 class="bvseo-question">
Why won't the motor adapter on my blender combo food processor go down so the lid on the food processor closes properly
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<div class="bvseo-author">Asked by: John53</div>
<div class="bvseo-answer" data-answerid="1944083">
That is definitely not the kind of experience that we want you to have. Our bkenders were made with the highest quality materials and we expect them to last. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit. Please call our Consumer Care Department at 1-(800) 334-0759 and our team will assist you with your blender with food chopper. For your convenience, we are available Mon-Fri 9am-5pm, EST. We look forward to assisting you!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2183976">
<h2 class="bvseo-question">
How much including tax and shipping to Nashua NH??
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<div class="bvseo-author">Asked by: Philon</div>
<div class="bvseo-answer" data-answerid="1942855">
Thank you for reaching out. Price may vary depending on the retail store. To check the price and order, you may visit the link below: https://www.oster.com/service-and-support/Retailers.html If you need further assistance, you may contact us through chat and/or email on this site or you can give us a call at 1-800-334-0759. Our product specialists will be more than willing to assist you. For your convenience, we are available Mon-Fri, from 9 am-5 pm, EST. Have a great day!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2193704">
<h2 class="bvseo-question">
Lid for for chopper won&rsquo;t go on.. The metal piece in middle won&rsquo;t allow it to latch. Please help
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<div class="bvseo-author">Asked by: NicholeM</div>
<div class="bvseo-answer" data-answerid="1940974">
That is definitely not the kind of experience that we want you to have. Our blenders were made with the highest quality materials and we expect them to last. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit. Please try to unplug first then after 5-10 minutes plug it back to the wall outlet. If there's no improvement, please call our Consumer Care Department at 1-(800) 334-0759 and our team will assist you with your blender. For your convenience, we are available Mon-Fri 9am-5pm, EST. We look forward to assisting you!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2194925">
<h2 class="bvseo-question">
When I use my glass jar to blend anything it makes a screeching sound. I even replaced the blade and rubber ring but still am Having the same issue. When I use the food chopper attachment with the same base it does not make the same sound. Issue??
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<div class="bvseo-author">Asked by: Shabz</div>
<div class="bvseo-answer" data-answerid="1940963">
That is definitely not the kind of experience that we want you to have. Our blenders were made with the highest quality materials and we expect them to last. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit. Please call our Consumer Care Department at 1-(800) 334-0759 and our team will assist you with your blender. For your convenience, we are available Mon-Fri 9am-5pm, EST. We look forward to assisting you!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2196463">
<h2 class="bvseo-question">
I have an Oster Precise Blend 12 and burnt the motor out on it. I have all the container and food processor items but only need to replace the power unit. Do you just sell the power unit on its own or do I have to buy a whole new set?
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<div class="bvseo-author">Asked by: DomP</div>
<div class="bvseo-answer" data-answerid="1936789">
We appreciate you reaching out to us. We have high expectations for our products here at Oster&reg; and we would like to hear more about your experience with your unit. Please give us a chance to make it up to you. We urge you to please give us a call at 1-(800) 334-0759 and we will get you all taken care of. For your convenience, we are available Mon-Fri, from 9am-6pm, EST. We look forward to assisting you.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2195559">
<h2 class="bvseo-question">
Price for jar and chopper
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<div class="bvseo-author">Asked by: Faby</div>
<div class="bvseo-answer" data-answerid="1930233">
All of our products and including replacement parts are available through our Authorized Retailers. You may find this link helpful for the complete list of our online and in-store authorized retailers as prices may vary. https://www.oster.com/service-and-support/Retailers.html#?sortby=newest
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2179968">
<h2 class="bvseo-question">
Hey I need a blade shaft for my blender/food processor. How do I order it?
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<div class="bvseo-author">Asked by: Revathi</div>
<div class="bvseo-answer" data-answerid="1922550">
Thanks for reaching out! You can purchase Oster products and replacement parts at any of our retail partners by clicking the link below: https://www.oster.com/service-and-support/Retailers.html
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2130660">
<h2 class="bvseo-question">
How much is this blender&nbsp;
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<div class="bvseo-author">Asked by: Plumtwesha</div>
<div class="bvseo-answer" data-answerid="1890475">
Thanks for asking! Price may vary depending on our retail partners. You can purchase Oster products and replacement parts by clicking the link below: https://www.oster.com/service-and-support/Retailers.html
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2124966">
<h2 class="bvseo-question">
My blender didn&rsquo;t come with the clear top lid. Is there a way for me to get one?&nbsp;
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<div class="bvseo-author">Asked by: LibbyO</div>
<div class="bvseo-answer" data-answerid="1890342">
Thank you for reaching out! In order to better assist you with your concern, please give us a call at 1-(800) 334-0759. For your convenience, our Consumer Care Team is available Mon-Fri 8AM-5PM, EST. We look forward to assisting you! Thank you for showing interest!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2010283">
<h2 class="bvseo-question">
would the food processor bowl be available separately as a replacement part? My older model is #6889, with date code A255-T1
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<div class="bvseo-author">Asked by: Bfpolder</div>
<div class="bvseo-answer" data-answerid="1849055">
Thanks for reaching out! Yes, it is separately as a replacement part. Hope this helps!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2059077">
<h2 class="bvseo-question">
I bought the Oster Core 16-Speed Blender with Glass Jar, Black, 006878, about 18 months ago and all of a sudden it just stopped working. Would there be a replacement for the bottom part?
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<div class="bvseo-author">Asked by: Jean74</div>
<div class="bvseo-answer" data-answerid="1848201">
That sure is disappointing, and we would like to help. We encourage you to contact our customer care team at 1-800-334-0759 for assistance with your blender. We are here for you Monday-Friday, from 9am-6pm, EST. We look forward to hearing from you soon!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2026113">
<h2 class="bvseo-question">
Do you have only the replacement for the food chopper?
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<div class="bvseo-author">Asked by: ireri</div>
<div class="bvseo-answer" data-answerid="1824341">
Thank you for reaching out. In order to better assist you in obtaining the parts that you need for your blender, please give us a call at 1-800-334-0759. For your convenience, we are available Mon-Fri 9am-6pm, EST. We look forward to assisting you.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2026059">
<h2 class="bvseo-question">
How much is that blender?
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<div class="bvseo-author">Asked by: ConnieB</div>
<div class="bvseo-answer" data-answerid="1824251">
Thanks for reaching out! As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Oster products. You can purchase Oster products and replacement parts at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.oster.com/service-and-support/Retailers.html#?sortby=newest If you need further assistance, kindly give us a call at 1-(800) 334-0759 and we will get you all taken care of. For your convenience, we are available Mon-Sat 9am-6pm, EST.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2000320">
<h2 class="bvseo-question">
I bought a 12 speed Oster blender capable of crushing ice. The blender came with one glass jar and one additional plastic jar. which jar is for crushing ice?
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<div class="bvseo-author">Asked by: hothotte</div>
<div class="bvseo-answer" data-answerid="1810985">
We are glad you asked. The 6-Cup Boroclass&reg; Glass Jar has a blade that pulverizes ice for smooth frozen drinks. While the 3-cup BPA-free jar and stainless steel S-blade is a food Chopper. Hope this helps.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2001895">
<h2 class="bvseo-question">
Can I crush ice cubes
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<div class="bvseo-author">Asked by: Hothotte</div>
<div class="bvseo-answer" data-answerid="1809725">
Thank you for reaching out. This blender is an ice crusher. It has a blade that pulverizes ice for smooth frozen drinks. In blending tips you may check the helpful tips for best ice crushing on the link below for your own reference: https://www.oster.com/on/demandware.static/-/Sites-oster-Library/default/dw48f1034f/documents/instruction-manuals/Helpful%20Tips.pdf You can also check the user manual of your blender with the link below: https://www.oster.com/on/demandware.static/-/Sites-oster-Library/default/dw001b6412/documents/instruction-manuals/Oster%20Blender%20IB%20General.pdf Hope this helps.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1982348">
<h2 class="bvseo-question">
What is the price?
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<div class="bvseo-author">Asked by: Dendy</div>
<div class="bvseo-answer" data-answerid="1798479">
Thanks for reaching out! As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Oster products. You can purchase Oster products and replacement parts at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.oster.com/service-and-support/Retailers.html#?sortby=newest If you need further assistance, kindly give us a call at 1-(800)334-0759 and we will get you all taken care of. For your convenience, we are available Mon-Sat 9am-6pm, EST.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1982356">
<h2 class="bvseo-question">
What is the price.?
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<div class="bvseo-author">Asked by: Dendy</div>
<div class="bvseo-answer" data-answerid="1798460">
Thanks for reaching out! As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Oster products. You can purchase Oster products and replacement parts at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.oster.com/service-and-support/Retailers.html#?sortby=newest If you need further assistance, kindly give us a call at 1-(800)334-0759 and we will get you all taken care of. For your convenience, we are available Mon-Sat 9am-6pm, EST.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
</div>
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<div class="bvseo-question-answer" data-questionid="1965818">
<h2 class="bvseo-question">
Can I order a new lid for the food chopper?
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<div class="bvseo-author">Asked by: Janisse</div>
<div class="bvseo-answer" data-answerid="1784583">
Thanks for reaching out. To further help you with replacement parts, we urge you to please give us a call at (800) 334-0759 and we will get you all taken care of. For your convenience, we are available Mon-Sat 9am-6pm, EST. We look forward to hearing from you!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1961173">
<h2 class="bvseo-question">
in what country is the blender made?
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<div class="bvseo-author">Asked by: Zakary</div>
<div class="bvseo-answer" data-answerid="1780201">
Thanks for reaching out! Most Oster Blenders are made in North America, and backed by the superior quality and power of All-metal-Drive. Because the two pieces that connect are metal (instead of plastic), you get a more durable and longer-lasting blender that will function flawlessly, party after party, year after year. ( Excludes My Blend and Versa which are made in China). We manufacture our motors and assemble our blenders in our own facility in Acuna, Mexico. All blenders undergo rigorous testing, such as ice crushing test. Hope this helps!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1937867">
<h2 class="bvseo-question">
I need the glass for this blender, could any of the glasses will fit? or it has to be specifically this one?
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<div class="bvseo-author">Asked by: Matia Tuiz</div>
<div class="bvseo-answer" data-answerid="1761861">
Thank you for reaching out! In order to better assist you with your concern, please call us at (800) 334-0759. For your convenience, our Consumer Care team is available Mon-Fri 9am-6pm, EST. Thanks and have a great day!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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</div>
<div class="bvseo-question-answer" data-questionid="1832508">
<h2 class="bvseo-question">
I need detailed instructions on how to put this blender/processor together. The instructions enclosed don't work for me
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<div class="bvseo-author">Asked by: SeanG</div>
<div class="bvseo-answer" data-answerid="1758248">
Thanks for reaching out! As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Oster products. You can purchase Oster products and replacement parts at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.oster.com/service-and-support/Retailers.html#?sortby=newest If you need further assistance, kindly give us a call at (800) 334-0759 and we will get you all taken care of. For your convenience, we are available Mon-Fri 9am-6pm, EST.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1916314">
<h2 class="bvseo-question">
Can i make ground Turmeric from dried turmeric root with my Durolast classic?
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<div class="bvseo-author">Asked by: Ed44heim</div>
<div class="bvseo-answer" data-answerid="1757744">
Great question! Yes you can. Just make sure to clean it properly prior next use. Have a great day!
<div class="bvseo-author">Answered by: Oster ConsumerCare</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1927215">
<h2 class="bvseo-question">
What is the exact model number for this product? Trying to register on line..cant find a number on the box.
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<div class="bvseo-author">Asked by: Leila</div>
<div class="bvseo-answer" data-answerid="1757721">
Great Question! The Oster&reg; Classic Series model number is 6878. You can find it at the very bottom of the blender motor, should be labeled as Service #. Have a great day!
<div class="bvseo-author">Answered by: Oster ConsumerCare</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1412836">
<h2 class="bvseo-question">
Parts
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<div class="bvseo-author">Asked by: Bertie</div>
<div class="bvseo-answer" data-answerid="1753470">
Thanks for reaching out! We would like to hear more about this so we can determine the next steps. Please call us at 1-(800) 334-0759 so we can speak to you directly. You can reach us between the hours of 9AM-6PM EST Monday-Friday. Talk to you soon!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1730301">
<h2 class="bvseo-question">
Does the red font options go with the low setting which is also in red font
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<div class="bvseo-author">Asked by: Ndhayden2</div>
<div class="bvseo-answer" data-answerid="1748567">
Thank you for reaching out. Yes the red fonts means low speed requirement. Have a nice day!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1433768">
<h2 class="bvseo-question">
Can the voltage of the blender work with ours in Nigeria? This I need to confirm before ordering. Thank you
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<div class="bvseo-author">Asked by: Olakay27</div>
<div class="bvseo-answer" data-answerid="1744177">
We're glad you've asked! Our Oster blenders use 110-120 voltage and not advisable to use the machine outside the U.S.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1386550">
<h2 class="bvseo-question">
I just purchased the Oster Precise Blend 700 (with the extra food chopper) at Target on 12/26/18. I removed everything from the box and assembled, but the box did not contain the blender blade and rubber ring. Can you send one to me?
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<div class="bvseo-author">Asked by: Ingrid</div>
<div class="bvseo-answer" data-answerid="1741031">
Thanks for reaching out! We are sorry to hear about the missing pieces of your blender, kindly give us a call at 1 (800) 334-0759 and we will get you all taken care of. For your convenience, we are available Mon-Fri 9am-6pm, EST.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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