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<div class="bvseo-question-answer" data-questionid="4856481">
<h2 class="bvseo-question">
Is there a way to take apart the fryer basket to get out the crumbs on the bottom?
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<div class="bvseo-author">Asked by: Kok4</div>
<div class="bvseo-answer" data-answerid="3685978">
Hello, thank you for reaching out! We&rsquo;re happy to help. The fryer basket on Oster&reg; fryers is not designed to be taken apart beyond removing the inner crisping tray or rack. The outer basket and handle assembly should remain intact and should not be disassembled, as this could cause damage or create a safety issue. To clean crumbs from the bottom of the basket: Unplug the unit and allow it to cool completely. Remove the food basket from the fryer. Take out the inner tray/rack and shake or rinse it to remove crumbs. Turn the outer basket upside down over a trash can or sink to release loose crumbs. Wash the basket and tray with warm, soapy water using a soft sponge or brush. Dry thoroughly before reassembling and using again. Please avoid using sharp tools, abrasive cleaners, or trying to separate fixed parts of the basket, as this may damage the nonstick coating or void the warranty. If you have any more questions, please contact us using our Contact Us form on the website https://www.oster.com/support/contact-us or through LiveChat so we can help you further. We&rsquo;re available Mon.-Fri. 9 am &ndash; 8 pm Eastern Time. Thank you! Oster Consumer Care
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2026-04-21</div>
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<div class="bvseo-question-answer" data-questionid="4781546">
<h2 class="bvseo-question">
Baking pan and broiling rack, model 6057,6058,6059.
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<div class="bvseo-author">Asked by: Lisalemieux</div>
<div class="bvseo-answer" data-answerid="3595501">
Hello Lisa, Thank you for reaching out to us regarding the Flex Air Fryer Oven. Kindly reach out to us directly with the details of your request so we may assist you further. You can reach us via the 'Contact Us' form on our official website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. We look forward to assisting you! Thank you! Oster&reg; Consumer Care
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2025-12-09</div>
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<div class="bvseo-question-answer" data-questionid="4708473">
<h2 class="bvseo-question">
What accessory do you use for the grill function
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<div class="bvseo-author">Asked by: Jc0753</div>
<div class="bvseo-answer" data-answerid="3514616">
Hello, Thanks for your question. For the Oster&reg; Flex Air Fryer Oven (Dual Air Fryer with 2 Cooking Zones), the grill function is typically used with the included roasting tray or mesh trays, depending on your cooking setup. The unit ships with eight dishwasher-safe accessories&mdash;including 2 mesh trays, 2 baskets, 2 crumb trays, a large roasting tray, and a handle&mdash;all stored neatly in the integrated drawer. Use the large roasting tray without the divider inserted if you&rsquo;re in grill mode, or choose a mesh tray if you're using one cooking zone for smaller items. In short, no separate grill accessory is needed&mdash;the large roasting tray included is the best choice for grilling inside this appliance, offering versatility and ease of use. If you have any more questions, please reach out to us via https://www.oster.com/support/contact-us, at 1-800-334-0759 or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! &mdash;Oster Consumer Care
<div class="bvseo-author">Answered by: Oster Support Team</div>
<div class="bvseo-pubdate">Date published: 2025-07-29</div>
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<div class="bvseo-question-answer" data-questionid="4705481">
<h2 class="bvseo-question">
Will this product be made available in Canada?
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<div class="bvseo-author">Asked by: Rob V</div>
<div class="bvseo-answer" data-answerid="3511571">
Hello, thank you for your inquiey. Yes, the Oster Flex 11‑Quart Dual Air Fryer Oven is available for purchase in Canada through several retailers. If you have any more questions regarding this product, please contact us directly via our official Oster website form https://www.oster.com/support/contact-us or via Live Chat, and we will be happy to assist you. Thank you and have a good day! Oster Consumer Care
<div class="bvseo-author">Answered by: Oster Support Team</div>
<div class="bvseo-pubdate">Date published: 2025-07-24</div>
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<div class="bvseo-question-answer" data-questionid="4659945">
<h2 class="bvseo-question">
Mesh trays are hard to clean, is there an alternative tray?
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<div class="bvseo-author">Asked by: JeanApps</div>
<div class="bvseo-answer" data-answerid="3453124">
Hello, thank you for your inquiry. We are very sorry to hear about this, however, we do not provide an alternative Mesh tray. To clean it effectively, wash it in warm, soapy water using a damp cloth or sponge. Gently scrub to remove any food residues, avoiding harsh abrasives to prevent scratching. Rinse thoroughly and dry completely before placing back into the air fryer. If you have any more questions regarding this product, please contact us directly via our official Oster website form https://www.oster.com/support/contact-us or via Live Chat, and we will be happy to assist you. Thank you and have a good day! Oster Consumer Care
<div class="bvseo-author">Answered by: Oster Support Team</div>
<div class="bvseo-pubdate">Date published: 2025-10-12</div>
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<div class="bvseo-question-answer" data-questionid="4609693">
<h2 class="bvseo-question">
Cookbook
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<div class="bvseo-author">Asked by: JSQD</div>
<div class="bvseo-answer" data-answerid="3367431">
Hello, Thank you for your question. You can find free cookbook for our Oster Air Fryers under following link: https://www.oster.com/air-fryer-cookbook-recipes-tips-more.html. If you require further assistance, please contact us via https://www.oster.com/support/contact-us so we can help you further. We&rsquo;re available Mon.-Fri. 9am &ndash; 8pm Eastern Time. Thank you! Sharpie Consumer Care
<div class="bvseo-author">Answered by: Oster Support Team</div>
<div class="bvseo-pubdate">Date published: 2025-01-29</div>
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<div class="bvseo-question-answer" data-questionid="4609850">
<h2 class="bvseo-question">
How does it preheat?
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<div class="bvseo-author">Asked by: aldo</div>
<div class="bvseo-answer" data-answerid="3367346">
Hi, Thank you for reaching out to us regarding our 11-Quart Flex Air Fryer Oven, Dual Air Fryer. This information is not readily available, kindly reach out to us directly so we can assist you further. Please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Oster&reg; Consumer Care
<div class="bvseo-author">Answered by: Oster Support Team</div>
<div class="bvseo-pubdate">Date published: 2025-01-29</div>
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<div class="bvseo-question-answer" data-questionid="4593492">
<h2 class="bvseo-question">
Are there additional/replacement accessories available for purchase? I would like to purchase an additional roasting tray and two additional smaller crumb trays.
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<div class="bvseo-author">Asked by: KMaj</div>
<div class="bvseo-answer" data-answerid="3345564">
Hello. Thank you for reaching out to us. For OSTER replacement parts, please reach out to our retailers listed here: https://www.oster.com/e-replacement-parts.html. If you have any more questions, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! OSTER&reg; Consumer Care
<div class="bvseo-author">Answered by: Oster Support Team</div>
<div class="bvseo-pubdate">Date published: 2025-01-05</div>
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