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<div class="bvseo-question-answer" data-questionid="3914659">
<h2 class="bvseo-question">
Hi, the rack # you provided does not pull up the correct rack for this model. Can you PLEASE help me find a replacement rack? I have looked everywhere. Thanks.&nbsp;
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<div class="bvseo-author">Asked by: ljsm</div>
<div class="bvseo-answer" data-answerid="2933397">
Thank you for contacting the Oster&reg; Brand. We value your continued support in our product and we appreciate you bringing this to our attention. As we look for new ways to bring our products directly to you, we rely on our retail partners to bring you the best of Oster&reg; products. The replacement parts of this unit are currently unavailable for individual sale. But no worries, as we are always looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department. We highly recommend to please contact us directly or fill in the &quot;Contact us&quot; link provided below so that we can provide you with a better solution. We look forward to hearing back from you. Have a great day! https://www.oster.com/support/contact-us
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-02-03</div>
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<div class="bvseo-question-answer" data-questionid="3771361">
<h2 class="bvseo-question">
Will a 9&quot; x9&quot; pan fit in oven?
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<div class="bvseo-author">Asked by: Skpf</div>
<div class="bvseo-answer" data-answerid="2894017">
Thank you for contacting Oster&reg;! We appreciate you support with our products and we are happy to assist you with your inquiry. Yes, this toaster oven is large enough to accomodate a 9x9 inches pan. Hope this helps!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-04-22</div>
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<div class="bvseo-question-answer" data-questionid="3712716">
<h2 class="bvseo-question">
Hello, is there a nonstick coating or use of Teflon? Asking for our pet bird to see if this is safe for him in our home! Thank you.&nbsp;
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<div class="bvseo-author">Asked by: BrookeF</div>
<div class="bvseo-answer" data-answerid="2826841">
Thank you for reaching out to Oster&reg;. We appreciate your interest with out product. This Oster&reg; Compact Countertop Oven does not contain any Teflon. The interior non-stick coating of this is made up of galvanized or aluminized steel. Hope this helps. Have a nice day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-07-15</div>
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<div class="bvseo-question-answer" data-questionid="3438599">
<h2 class="bvseo-question">
Are replacement racks available?
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<div class="bvseo-author">Asked by: Mel D</div>
<div class="bvseo-answer" data-answerid="2735128">
Thank you for reaching out to Oster&reg;. We appreciate the opportunity to respond to your inquiry about the part that you need for your oven. The replacement rack that you need has a part number 173671000000. You can buy it in our partner retailers. Here is a list of our retail partners: Amazon, Walmart, Target, Bed, Bath &amp; Beyond, Best Buy, Costco Wholesale, Meijer, Macy's, Kroger, Kohl's, Sam's Club, The Home Depot and eReplacementParts. Prices may vary by retail store. Hope this helps. Have a nice day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-03-10</div>
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<div class="bvseo-question-answer" data-questionid="2701136">
<h2 class="bvseo-question">
Is the pan that comes with this toaster oven brushed stainless steel or aluminum?
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<div class="bvseo-author">Asked by: gglw</div>
<div class="bvseo-answer" data-answerid="2235612">
Thank you for reaching Oster&reg; Brand. Good question. The pan is made from aluminum. Have a nice day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-05-14</div>
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<div class="bvseo-question-answer" data-questionid="2414759">
<h2 class="bvseo-question">
Can you please let me know if the interior has any non stick coating? Also what is the interior, pan and tray made of?
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<div class="bvseo-author">Asked by: rgpan</div>
<div class="bvseo-answer" data-answerid="2208514">
Thank you for reaching Oster&reg; Brand. The interior of the oven is coated with an easy-clean surface that makes clean up simple. The Baking / Broiling pans/trays are made from aluminum. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-04-20</div>
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<div class="bvseo-question-answer" data-questionid="2449929">
<h2 class="bvseo-question">
I recently purchased this item and I thought it did everything this would be GREAT! But sadly the toast function and air fryer do not work it gets warm but need to be put on a few times. I&rsquo;m not sure if there should be a fan that kicks either?
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<div class="bvseo-author">Asked by: ACMC</div>
<div class="bvseo-answer" data-answerid="2208429">
Thank you for reaching Oster&reg; Brand. This is definitely not the experience we want you to have. Kindly follow the steps below to resolve your issue with the oven which is not toasting and air frying: - Unplug and replug the oven back after 3 minutes -Simply place your hand across the convection breeze. If the breeze is cool, then your heating element is out. If troubleshooting techniques won't work, please contact us. We look forward to assisting you. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-01-09</div>
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<div class="bvseo-question-answer" data-questionid="2438385">
<h2 class="bvseo-question">
i received this oven for Christmas. while i love the oven's size I am a little unsure of the air fry and turbo settings. I was expecting a fan to come on during these functions and did not have any airflow during these setting.
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<div class="bvseo-author">Asked by: spudly</div>
<div class="bvseo-answer" data-answerid="2173653">
Me too. Just purchased days ago. I hear no fan and feeling no heat blowing from side vents. Call Oster consumer dept. at 9am. #TSSTTVDFL2
<div class="bvseo-author">Answered by: Marilynjm</div>
<div class="bvseo-pubdate">Date published: 2021-05-08</div>
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<div class="bvseo-question-answer" data-questionid="2412699">
<h2 class="bvseo-question">
Where is the instruction manual. I looked all over can I find it need a response right away so I can return it if there is not one
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<div class="bvseo-author">Asked by: SABF</div>
<div class="bvseo-answer" data-answerid="2134839">
Thanks for reaching out. We understand that you would like to request for this toaster oven's manual. Please fill-up this form https://www.oster.com/customerservicecontact?cid=contactus and we will get you all taken care of. Have a nice day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-08-11</div>
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<div class="bvseo-question-answer" data-questionid="2508763">
<h2 class="bvseo-question">
I am unfamiliar wuth air fryers and thus us my first toaster oven ever ... is there a user manual or cook book available?
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<div class="bvseo-author">Asked by: dlquann</div>
<div class="bvseo-answer" data-answerid="2134786">
Thanks for reaching out. We understand that you would like to request for this toaster oven's manual. Please fill-up this form https://www.oster.com/customerservicecontact?cid=contactus and we will get you all taken care of. Have a nice day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-03-08</div>
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<div class="bvseo-question-answer" data-questionid="2417885">
<h2 class="bvseo-question">
Where do I find more trays that slide into the oven? What are they called?
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<div class="bvseo-author">Asked by: Ezra</div>
<div class="bvseo-answer" data-answerid="2073722">
Hey there! We're glad you've asked. It's the baking pan. As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Oster products. You can purchase Oster products and replacement parts at any of our retail partners. You may find this complete list of our online and in-store authorized retailers: Amazon, Walmart, Target, Bed, Bath &amp; Beyond, Best Buy, Costco Wholesale, Meijer, Macy's, Kroger, Kohl's, Sam's Club and The Home Depot. Hope this helps!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-02-05</div>
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<div class="bvseo-question-answer" data-questionid="2412054">
<h2 class="bvseo-question">
I have a XL Oster oven l am wondering if you make a XL Oster air Fryer. I liked the size of the XL l'm just wondering are you going to make a XL Oster Fryer??
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<div class="bvseo-author">Asked by: Rich77</div>
<div class="bvseo-answer" data-answerid="2071413">
Hey there! We don't make an XL air fryer at the moment.
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-10-28</div>
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<div class="bvseo-question-answer" data-questionid="2373421">
<h2 class="bvseo-question">
Does this not come with a regular baking rack? Am I to understand the air fryer replaces a rack? Thank you.
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<div class="bvseo-author">Asked by: Tssttvdfl</div>
<div class="bvseo-answer" data-answerid="2046691">
Hey there! Our Oster&reg; Compact Countertop Oven With Air Fryer, Stainless Steel comes with removable crumb tray for easy cleaning, plus a durable baking pan, and a metal rack that doubles as an air fry tray.
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-06-26</div>
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