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<div class="bvseo-question-answer" data-questionid="4492161">
<h2 class="bvseo-question">
Will a Pyrex 15 1/4 inch long dish fit?
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<div class="bvseo-author">Asked by: Mrs S</div>
<div class="bvseo-answer" data-answerid="3298019">
The answer from customer service states 9.5 inch pizza. I take that as a No. If you're cooking anything heavy, move the top rack to set on top of the bottom rack as it will fall anyway. I'm trying to replace an Oster Convection oven that has served us well for about six years. It needs to fit a 10 x 15 jellyroll pan. Sounds like this one is not it.
<div class="bvseo-author">Answered by: Hebridean</div>
<div class="bvseo-pubdate">Date published: 2024-08-28</div>
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<div class="bvseo-question-answer" data-questionid="4493046">
<h2 class="bvseo-question">
Very uneven toasting. The bottom always burns a LOT more than the top. We&rsquo;ve tried different settings and moved the rack higher, but no luck. Defective unit?
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<div class="bvseo-author">Asked by: Spyder11</div>
<div class="bvseo-answer" data-answerid="3274878">
Hello, Thank you for reaching out. We appreciate your inquiry and understand your concern about the warranty coverage for your product. The standard warranty period for our products is 1 year from the date of purchase. However, proof of purchase, such as a receipt, is required to validate the warranty. Since you mentioned that you don't have the receipt, we recommend submitting a warranty claim through our online form. You can fill out the warranty form at the following link: https://www.oster.com/on/demandware.store/Sites-oster-Site/default/Support-EZWarranty?wstep=info . One of our dedicated agents will review your claim and work with you to find a satisfactory resolution. We understand the importance of resolving this matter promptly, and we're here to assist you every step of the way. If you have any further questions or need assistance with the warranty claim process, please feel free to reach out to us. Thank you for choosing Oster, and we look forward to helping you. Oster Consumer Care
<div class="bvseo-author">Answered by: Oster Support Team</div>
<div class="bvseo-pubdate">Date published: 2024-06-10</div>
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<div class="bvseo-question-answer" data-questionid="4409761">
<h2 class="bvseo-question">
Door window popped and broke by itself why
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<div class="bvseo-author">Asked by: Rové74</div>
<div class="bvseo-answer" data-answerid="3257742">
Hello. Thank you for providing feedback on our Oster&reg; Convection 4-Slice Toaster Oven. We regret to learn that the glass door popped and broke by itself. We take Quality Control seriously and therefore, we will be forwarding your feedback to appropriate department for further review. Additionally, please remember that your toaster oven is covered by a one-year limited warranty period. You can submit a warranty claim directly on our website by clicking Support&gt;Warranty&gt;Start Warranty Claim. Should you require any further assistance, please don't hesitate to contact us directly. We're here to help. Please reach out to us via our &quot;Contact Us&quot; Form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Oster&reg; Consumer Care
<div class="bvseo-author">Answered by: Oster Support Team</div>
<div class="bvseo-pubdate">Date published: 2024-04-17</div>
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<div class="bvseo-question-answer" data-questionid="4436618">
<h2 class="bvseo-question">
Lowest temperature setting?
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<div class="bvseo-author">Asked by: CJCM</div>
<div class="bvseo-answer" data-answerid="3239787">
Thank you for reaching out to Oster&reg;. We value your continued support of our products and we are glad to assist you with your inquiry. The lowest temperature setting is the Keep Warm feature that ranges in temperature from 130 Degrees F to 180 Degrees F. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-03-28</div>
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<div class="bvseo-question-answer" data-questionid="4368202">
<h2 class="bvseo-question">
Can you safely cover a baking pan with foil?
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<div class="bvseo-author">Asked by: MellieBee</div>
<div class="bvseo-answer" data-answerid="3199442">
Thank you for reaching out to Oster&reg;. We value your continued support of our product and we are glad to assist you with your inquiry if you can safely cover the baking pan of your toaster oven with foil. Yes, you can wrap or cover food with foil in your toaster oven. We highly advised that the foil must not touch the sides of the oven or the heating elements. Doing so may cause the unit to heat up over 500 degrees. Hope this would help. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-11-03</div>
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<div class="bvseo-question-answer" data-questionid="4322395">
<h2 class="bvseo-question">
What is the coating on the inside of this machine and what are the accessory racks made out of? Looking to avoid toxic stuff.
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<div class="bvseo-author">Asked by: Christal</div>
<div class="bvseo-answer" data-answerid="3173596">
Thank you for reaching out to Oster&reg;. We value your continued support of our products and we are glad to answer your inquiry what is the inside coating of the toaster oven. This Oster&reg; Convection 4-Slice Toaster Oven is PTFE, PFOA, and PFAS free. The interior of the oven is coated with an easy-clean surface that makes cleanup simple. The non-stick coating is made up of galvanized or aluminized steel. The racks are made out of Aluminum. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-08-16</div>
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<div class="bvseo-question-answer" data-questionid="4263969">
<h2 class="bvseo-question">
How much is this toaster oven? There's no price
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<div class="bvseo-author">Asked by: Shoba</div>
<div class="bvseo-answer" data-answerid="3138183">
Thank you for reaching out to Oster&reg;. We value your continued support of our products and we are glad to answer your inquiry how much is the price for the Oster&reg; Convection 4-Slice Toaster Oven, Matte Black, Convection Oven and Countertop Oven. The manufacturer's suggested retail price for this toaster oven is $79.99 USD. The toaster oven can be purchased at any of our retail partners and prices may vary depending on the retail store. Here is a list of our retail partners: Amazon, Walmart, Target, Bed, Bath &amp; Beyond, BestBuy, Costco, Meijer, Macy's, Kroger, Kohl's, Sam's Club, and The Home Depot. You can also contact us using the contact us link below to see if the product is available to ship to your location. We hope this helps. Have a good day! https://www.oster.com/support/contact-us
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-05-09</div>
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<div class="bvseo-question-answer" data-questionid="4254746">
<h2 class="bvseo-question">
What is the wattage for model TSSTTVDFL2-B?
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<div class="bvseo-author">Asked by: Kah33498</div>
<div class="bvseo-answer" data-answerid="3132304">
Thank you for reaching out to Oster&reg;. We appreciate the opportunity to respond to your inquiry about the toaster oven. We will be more than happy to assist you. The Oster&reg; Convection 4-Slice Toaster Oven, Matte Black, Convection Oven and Countertop Oven has 1400 watts. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-05-07</div>
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