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<div class="bvseo-question-answer" data-questionid="1388048">
<h2 class="bvseo-question">
I recently submitted a question and was told it would take a few days. No answer and it was deleted. Is the easy clean coating toxic to birds if overheated.
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<div class="bvseo-author">Asked by: Wingnut</div>
<div class="bvseo-answer" data-answerid="1752745">
Thank you for reaching out! The easy clean coating is not made from teflon. It will be safe to use with pets around. Teflon products releases toxic fumes when heated over 536&deg;f and our oven even with maximum setting will not reach that temperature. Hope this helps.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1834315">
<h2 class="bvseo-question">
I see in the answers here that you recommend 5-7&rdquo; all around clearance. My countertop in under my cabinets. About 4&rdquo; of the top of the oven has only 3&rdquo; clearance under the cabinet. I&rsquo;ve just purchased the countertop oven. Do I need to return it?&nbsp;
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<div class="bvseo-author">Asked by: Emilylehr</div>
<div class="bvseo-answer" data-answerid="1750257">
We appreciate you reaching out to us. We urge you to please give us a call at 1-800-334-0759 and we will get you all taken care of. For your convenience, we are available Mon-Fri, from 9am-6pm, EST. We look forward to assisting you
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1362831">
<h2 class="bvseo-question">
All I wanted to know is if I can buy another bottom tray For this oven
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<div class="bvseo-author">Asked by: Beerhead</div>
<div class="bvseo-answer" data-answerid="1749618">
Thanks for reaching out! As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Oster products. You can purchase Oster products and replacement parts at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.oster.com/service-and-support/Retailers.html#?sortby=newest If you need further assistance, kindly give us a call at (800) 334-0759 and we will get you all taken care of. For your convenience, we are available Mon-Fri 9am-6pm, EST.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1722509">
<h2 class="bvseo-question">
The oven temperature is now showing Celsius and I don't know how it happened or how to switch it back to Farenheit. Please help!
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<div class="bvseo-author">Asked by: Blackheart</div>
<div class="bvseo-answer" data-answerid="1748235">
Thanks for reaching out! To set the toaster oven to Celsius: While the unit is plugged in, press and hold the temperature down button for three seconds. &quot;dE-C&quot; should show on the display. Press the Start button, and the unit will be set to Celsius. To set the toaster oven to Fahrenheit: While the unit is plugged in, press and hold the temperature up button for three seconds. &quot;dE-F&quot; should show on the display. Press the Start button, and the unit will be set to Fahrenheit. We hope this helps clearing out your concern!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1344400">
<h2 class="bvseo-question">
Can this be use in a 220 voltage? Or any other model thats 220. I'd be sending it to a different country where they use 220 only.
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<div class="bvseo-author">Asked by: Brees</div>
<div class="bvseo-answer" data-answerid="1745956">
Thank you for reaching out! All of our products that are sold in the United States and Canada are manufactured and UL approved for 110-120 voltage.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1421127">
<h2 class="bvseo-question">
How do i change from Fahrenheit to celsius?
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<div class="bvseo-author">Asked by: Ozzy</div>
<div class="bvseo-answer" data-answerid="1744601">
Thank you for reaching out. Below will be the process: Note: This procedure only works with the extra-large Oster toaster ovens, models XLDG and DGXL. To set the toaster oven to Celsius: While the unit is plugged in, press and hold the temperature down button for three seconds. &quot;dE-C&quot; should show on the display. Press the Start button, and the unit will be set to Celsius. To set the toaster oven to Fahrenheit: While the unit is plugged in, press and hold the temperature up button for three seconds. &quot;dE-F&quot; should show on the display. Press the Start button, and the unit will be set to Fahrenheit.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1418082">
<h2 class="bvseo-question">
&nbsp;What is the temperature for warm setting&nbsp;
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<div class="bvseo-author">Asked by: Msnny</div>
<div class="bvseo-answer" data-answerid="1744599">
Thanks for reaching out! &bull; The &ldquo;Keep Warm&rdquo; feature ranges in temperature from 130 Degrees F to 180 Degrees F. &bull; Top elements are at &frac12; power. &bull; Bottom elements will not be on. &bull; The thermostat dial must be set on a temperature for &ldquo;Warm&rdquo; feature to work.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1417951">
<h2 class="bvseo-question">
does this item supposed to have 2 wire racks
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<div class="bvseo-author">Asked by: sheryl64</div>
<div class="bvseo-answer" data-answerid="1744586">
&quot;Thank you for reaching out. To accommodate a wide variety of foods, the countertop oven has 2 racks and two (2) rack positions. Positioning of the rack will depend on the size of the food and desired browning. Before removing the rack, allow the unit to cool. PLEASE NOTE &ndash; For best toast and pizza results, position the rack in the up position on the top rack position.Hope this helps!&quot;
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1398510">
<h2 class="bvseo-question">
hello, I wan to know id this oven model have a interior light to check the cooking process. Thank you
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<div class="bvseo-author">Asked by: charlieriga</div>
<div class="bvseo-answer" data-answerid="1743751">
Great question! This spacious digital convection oven does not have an interior light. At countertop level, it is easy to view inside to see how your dish is cooking.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1335732">
<h2 class="bvseo-question">
Does it have an interior light?
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<div class="bvseo-author">Asked by: Samii</div>
<div class="bvseo-answer" data-answerid="1743723">
Great question! This spacious digital convection oven does not have an interior light. At countertop level, it is easy to view inside to see how your dish is cooking.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1657892">
<h2 class="bvseo-question">
My oven seems to shut off after 20 minutes or so do I need to set a timer to keep it on i know it has a 90 min shut off
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<div class="bvseo-author">Asked by: Joe27</div>
<div class="bvseo-answer" data-answerid="1743138">
Thank you for reaching out! The should be set to 20 minutes first that is for the preheat settings. Once you have selected 20 minutes just turn the dial to maximum time which is 902 mins. Hope this clear out your concern!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1347724">
<h2 class="bvseo-question">
My top element began to burn only in one spot. It was a bright light ball like on a welder. I turned it off immediately. The element itself seems like it has a break. Can I get a replacement element?
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<div class="bvseo-author">Asked by: Bummed in pa</div>
<div class="bvseo-answer" data-answerid="1743026">
We are extremely sorry to hear about this and even more sorry to disappoint you. We would love nothing more than to correct this issue and restore your faith in Oster as we have been manufacturing high quality products for decades and we expect them to last. For direct assistance, please feel free to call us at 1-800-334-0759. For your convenience our customer care team is available Mon-Fri 9am-6pm, EST. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1369874">
<h2 class="bvseo-question">
How do you know when the set temperature has been met?
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<div class="bvseo-author">Asked by: Gershy</div>
<div class="bvseo-answer" data-answerid="1742975">
We're glad you asked! Toaster ovens do not take as long as a conventional oven to heat. Below is a list of cooking temperatures and the approximate amount of time a toaster oven takes to reach that temperature: 100F Approximately 25 seconds 200F Approximately 1 minute, 16 seconds 300F Approximately 2 minutes, 6 seconds 400F Approximately 3 minutes, 20 seconds 500F Approximately 4 minutes, 56 seconds *The above times may vary by model, but is an approximate range that can be used for ALL toaster ovens. Should you have further inquiries, kindly give us a call at (800) 334-0759 and we will get you all taken care of. For your convenience, we are available Mon-Fri 9am-6pm, EST.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1644350">
<h2 class="bvseo-question">
Hey does this run on regular wall jacks, amps?
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<div class="bvseo-author">Asked by: PamPaige</div>
<div class="bvseo-answer" data-answerid="1741330">
Thank you for reaching out, This oven has 1500 watts. We have divided the watts to 110v and our conversion is around 13.7 amp. We hope this helps.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1725221">
<h2 class="bvseo-question">
Can you cook a 13lb turkey in the toaster oven? And is it safe if it runs for 2 hours?
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<div class="bvseo-author">Asked by: Star18</div>
<div class="bvseo-answer" data-answerid="1740991">
Great question! Yes, you can cook a 13lb turkey in your Oster&reg; Extra Large Digital Countertop Oven (TSSTTVDGXL) for two hours.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1385345">
<h2 class="bvseo-question">
How do you set the cooking temperature?
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<div class="bvseo-author">Asked by: pjmall</div>
<div class="bvseo-answer" data-answerid="1740965">
Thanks for reaching out! Please use the link below to watch and master digital controls on your countertop oven. Hope this helps! https://www.oster.com/service-and-support/product-support/how-to-videos/how-to-videos-page-digital-oven.html
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1733683">
<h2 class="bvseo-question">
is the oven lighted
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<div class="bvseo-author">Asked by: flatwheel</div>
<div class="bvseo-answer" data-answerid="1740853">
Thank you for your interest with Oster product. The Oster&reg; Extra Large Digital Countertop Oven (TSSTTVDGXL) do not have light feature. If you need further assistance, kindly give us a call at (800) 334-0759 and we will get you all taken care of. For your convenience, we are available Mon-Fri 9am-6pm, EST.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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</div>
<div class="bvseo-question-answer" data-questionid="1593244">
<h2 class="bvseo-question">
Can you cook biscut cornbread
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="1740670">
Thank you for that question! Yes, you can cook the biscuit cornbread using the bake function of Oster&reg; Extra Large Digital Countertop Oven.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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</div>
<div class="bvseo-question-answer" data-questionid="1535862">
<h2 class="bvseo-question">
What does the oven do overall?
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<div class="bvseo-author">Asked by: Bahamamama60</div>
<div class="bvseo-answer" data-answerid="1740482">
Thank you for that question! This Oster&reg; Extra Large Digital Countertop Oven has a different setting of Bake, Broil, Toast, Pizza and Defrost plus it has Convection technology for even heating.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1581863">
<h2 class="bvseo-question">
My door looks like it has a hinge, but the door crashes to the counter when I open it. Is it supposed to have a hinge? There is a spring on a rod, so it appears so....does anyone else have this issue?
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<div class="bvseo-author">Asked by: Elle P</div>
<div class="bvseo-answer" data-answerid="1740459">
Thanks for reaching out! Yes there should be a hinge and a 6&quot; clearance to the countertop is required for our ovens. It is to prevent the door from crashing and also prevent discoloration to your countertop as it generates heat.hope this helps!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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</div>
<div class="bvseo-question-answer" data-questionid="1800501">
<h2 class="bvseo-question">
should you use roasting pan when cooking prime rib roast or put it directly on wire rack with pan underneath to catch drippings?
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<div class="bvseo-author">Asked by: lp51</div>
<div class="bvseo-answer" data-answerid="1739740">
Good question! Place the roast into a baking pan, fat side up, into the convection oven set at the highest temperature (around 450&deg;F.) for 15 minutes, then lower the temperature to 325&deg;F., check and baste it every 1/2 hour.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1908275">
<h2 class="bvseo-question">
Can I roast a turkey breast in this oven?
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<div class="bvseo-author">Asked by: Northstar</div>
<div class="bvseo-answer" data-answerid="1739722">
Great question! Great question! Yes, you can cook almost everything in a toaster oven including a turkey breast.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1764944">
<h2 class="bvseo-question">
I have the convection oven with the digital panel. When I set the timer after selecting the method (e.g. bake) and setting the temperature it always starts at odd times, like 24:53. I've unplugged it several times to no avail
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<div class="bvseo-author">Asked by: Andy in Denver</div>
<div class="bvseo-answer" data-answerid="1738913">
Oh no! We are sorry to hear that you are having hard time setting the clock/timer for your convection oven. This is definitely not the kind of experience that we want you to have. We'd like to learn more about your specific situation and make things right. Please give us a call at 1-(800) 334-0759. You can reach us between the hours of 9AM-6PM EST Monday-Friday. Our product specialists will be more than willing to assist you.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1875361">
<h2 class="bvseo-question">
Is it normal for toast, bagel, waffles etc..on shade 4 take 9 minutes to toast? Also when I broil should the top heating element be turn a red orange color? My top heating element doesn&rsquo;t. Even when baking the bottom heating element is alway brighter.
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<div class="bvseo-author">Asked by: KdgCali</div>
<div class="bvseo-answer" data-answerid="1738260">
Thank you for reaching out! Different types of bread require different settings. Lighter breads and waffles require a lighter setting. Darker breads, muffins, and English muffins require a darker setting. You may have to adjust the time and temperature to desired taste. Because your countertop oven is smaller than your regular oven, it will heat up faster and generally cook in shorter periods of time. You may need to adjust your rack position to accommodate food type. Regarding your concern about the heating elements, for Countertop oven&rsquo;s function guidelines, top heating elements should be turned on. For baking, both Top &amp; bottom heating elements should be on. We may suggest visiting one of our Service centers near your area. Please check the link below all locations in State CA: https://www.oster.com/locations?dwcont=C1708579878 If you need further assistance, kindly give us a call at (800) 334-0759 and we will get you all taken care of. For your convenience, we are available Mon-Fri, from 9am-6pm, EST.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1777852">
<h2 class="bvseo-question">
Can I broil a steak in your oven?
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<div class="bvseo-author">Asked by: Mike73</div>
<div class="bvseo-answer" data-answerid="1738255">
Good question! Yes, you may broil a steak with the Oster&reg; Extra Large Digital Countertop Oven (TSSTTVDGXL).
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1651966">
<h2 class="bvseo-question">
Will this fit a 16&rdquo; Pizza
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<div class="bvseo-author">Asked by: aj82</div>
<div class="bvseo-answer" data-answerid="1738196">
Good question! This Oster&reg; Extra Large Digital Countertop Oven can fit in a pizza pan up to 14&quot; Length x 11.9&quot; Width only.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1787988">
<h2 class="bvseo-question">
Do you have a sheet giving cooking time and temperature for different items example for bake potato?
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<div class="bvseo-author">Asked by: As Valdo</div>
<div class="bvseo-answer" data-answerid="1737809">
Thanks for reaching out! To better assist you with your concern regarding recipe guiadance, kindly give us a call at (800) 334-0759 and we will get you all taken care of. For your convenience, we are available Mon-Fri 9am-6pm, EST.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1334259">
<h2 class="bvseo-question">
Can you heat up food like a microwave
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<div class="bvseo-author">Asked by: Snooty judi</div>
<div class="bvseo-answer" data-answerid="1737414">
Great Question! Yes you can. But It is not advised to cook or re-heat foods in: - coffee cups - dinnerware plates or bowls - or plastic storage containers Hope this helps. Have a great day!
<div class="bvseo-author">Answered by: Oster ConsumerCare</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1593104">
<h2 class="bvseo-question">
What does error code E2 mean? I&rsquo;ve had this product since mid Dec 2018. Is it still under warranty? It worked great yesterday and today it won&rsquo;t.&nbsp;
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="1737406">
issue with yourster&reg; Extra Large Digital Countertop Oven. Please call us at 1-(800) 334-0759 and our team will help you about your oven. For your convenience our Consumer Care team is available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1334109">
<h2 class="bvseo-question">
When toasting I set the shade selector but there is no instruction to set toast time, my question is if I select shade 4 will it automatically turn off?
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<div class="bvseo-author">Asked by: DebbieChick</div>
<div class="bvseo-answer" data-answerid="1737391">
Great question! The toast shade function has pre-set time. It will automatically shut off as soon as it reached the desire shade for each toast. Have a great day!
<div class="bvseo-author">Answered by: Oster ConsumerCare</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<li data-bvseo="cp">cp_10, bvpage2n</li>
<li data-bvseo="co">co_hasquestionsanswers, tq_878</li>
<li data-bvseo="cf">loc_en_US, sid_SP_461923, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li>
<li data-bvseo="diagnostics">clientName_oster</li>
</ul>
<!--end-bvseo-questions-->
<ul id="BVSEOSDK_meta" style="display: none !important;">
<li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li>
<li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li>
<li data-bvseo="ct_st">questions, product</li>
</ul>