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<div class="bvseo-question-answer" data-questionid="1524139">
<h2 class="bvseo-question">
I don't have the counter space, so is there a recommended cart I could use to store it?
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<div class="bvseo-author">Asked by: Sara41</div>
<div class="bvseo-answer" data-answerid="1771327">
Thanks for reaching out! In order to better assist you with your concern, please give us a call at 1 (800) 334-0759. For your convenience, we are available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1948627">
<h2 class="bvseo-question">
toaster oven door wont close completely
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<div class="bvseo-author">Asked by: cadeleon</div>
<div class="bvseo-answer" data-answerid="1770358">
We're sorry to hear you've experienced this with your Toaster oven. We assure you this is not typical. Try to check if there's something stuck at the sides of the door, if it seems to be clean, please give us a call at (800) 334-0759 and we will get you all taken care of. For your convenience, we are available Mon-Fri 9am-6pm, EST. We look forward to hearing from you!
<div class="bvseo-author">Answered by: Oster ConsumerCare</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1619048">
<h2 class="bvseo-question">
What is the LOWEST temperature setting on this oven with the baking and convection settings? Can I set it to 100 or 125 degrees on convection?
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<div class="bvseo-author">Asked by: Judith313</div>
<div class="bvseo-answer" data-answerid="1767709">
Great question! The lowest temperature setting you could do in this convection oven is 150 F. Have a great day!
<div class="bvseo-author">Answered by: Oster ConsumerCare</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1632214">
<h2 class="bvseo-question">
Dear Oster Manager, Can you direct me to a TSSTTVDGXL Oster extra large oven that has a power adaptor suited for Singapore (230V, 50 Hz)? If possible, the link to a dealer (online or shop) so that I can buy. B.Rgds, Fabian
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="1767582">
Thank you for your intereset! All of our products that are sold in the United States and Canada are manufactured and UL approved for 110-120 voltage. We do not recommend using them in different countries due to the difference in voltage. Additionally, doing so will void your warranty. If you need further assistance, kindly give us a call at (800) 334-0759 and we will get you all taken care of. For your convenience, we are available Mon-Fri 9am-6pm, EST.
<div class="bvseo-author">Answered by: Oster ConsumerCare</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1638565">
<h2 class="bvseo-question">
hello, what would you reccomend for cooking instructions for grilling hamburgers or a steak in this oven. what temp how long?
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<div class="bvseo-author">Asked by: Thomas R</div>
<div class="bvseo-answer" data-answerid="1767556">
Thank you for asking! You can try to bake at 375 until the burgers or steak are cooked. The time woudl depend on your desired wellness. Hope this helps. Have a great day!
<div class="bvseo-author">Answered by: Oster ConsumerCare</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1638948">
<h2 class="bvseo-question">
What is the lowest temperature the convection works on?
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<div class="bvseo-author">Asked by: Elena5</div>
<div class="bvseo-answer" data-answerid="1767544">
Thank you for your interest! The lowest temeperature is 150F. Hope this helps. Have a great day!
<div class="bvseo-author">Answered by: Oster ConsumerCare</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1846498">
<h2 class="bvseo-question">
What is the oven temperature range from high to low in Fahrenheit
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<div class="bvseo-author">Asked by: Rrrrrrrrr</div>
<div class="bvseo-answer" data-answerid="1766808">
Thank you for your interest! The lowest would be 150F, highest would be 450F. Have a great day!
<div class="bvseo-author">Answered by: Oster ConsumerCare</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1940635">
<h2 class="bvseo-question">
CHANGING FROM CELCIUS TO FAHRENHEIT
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<div class="bvseo-author">Asked by: HhC501</div>
<div class="bvseo-answer" data-answerid="1765950">
Thanks for reaching out! Here are the steps to change those settings. To set the toaster oven to Celsius: While the unit is plugged in, press and hold the temperature down button for three seconds. &quot;dE-C&quot; should show on the display. Press the Start button, and the unit will be set to Celsius. To set the toaster oven to Fahrenheit: While the unit is plugged in, press and hold the temperature up button for three seconds. &quot;dE-F&quot; should show on the display. Press the Start button, and the unit will be set to Fahrenheit.\ Have a great day!
<div class="bvseo-author">Answered by: Oster ConsumerCare</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1942448">
<h2 class="bvseo-question">
I have problems turning on the oven The buttons do not work
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<div class="bvseo-author">Asked by: Iwona</div>
<div class="bvseo-answer" data-answerid="1764526">
Oh no! We're sorry to hear this. This is definitely not the kind of experience that we want you to have. Please try to unplug and replug your product. If this still won't work, kindly give us a call at (800) 334-0759 and we will get you all taken care of. For your convenience, we are available Mon-Fri 9am-6pm, EST.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1939063">
<h2 class="bvseo-question">
Model TSSTTVXLDG-001 Extra Large Countertop Oven My glass door just shattered and I need an new one. Price and availability please.
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<div class="bvseo-author">Asked by: Gismo21</div>
<div class="bvseo-answer" data-answerid="1762717">
We are very sorry for the inconvenience. We would like to turn things around, kindly give us a call at (800) 334-0759 and we will get you all taken care of. For your convenience, we are available Mon-Fri 9am-6pm, EST.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1424561">
<h2 class="bvseo-question">
What is the wattage for this device? Is it compatible with the electric outlets in South East Asia
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<div class="bvseo-author">Asked by: Mae08</div>
<div class="bvseo-answer" data-answerid="1762448">
Thank you for asking! The unit's wattage is 1500w and all of our products that are sold in the United States and Canada are manufactured and UL approved for 110-120 voltage. We do not recommend using them in different countries due to the difference in voltage. Additionally, doing so will void your warranty.
<div class="bvseo-author">Answered by: Oster ConsumerCare</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1739374">
<h2 class="bvseo-question">
can I cook something on both shelves at the same time and if so how does it effect the cooking time
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<div class="bvseo-author">Asked by: CLAUDE69</div>
<div class="bvseo-answer" data-answerid="1762342">
Thanks for reaching out! We would like to hear more about this so we can determine the next steps. Please call us at 1-800-334-0759 so we can speak to you directly. You can reach us between the hours of 9AM-6PM EST Monday-Friday. Talk to you soon!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1794593">
<h2 class="bvseo-question">
I have the digital oven TSSTTVXLDG-001 I read online that the digital oven has a &quot;stay on&quot; function. How do I use that function? At what temp does the oven stay during &quot;warm&quot; or &quot;defrost&quot; function? How do I use the oven to &quot;dehydrate&quot; foods?
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<div class="bvseo-author">Asked by: cfv007</div>
<div class="bvseo-answer" data-answerid="1761969">
Thanks for reaching out! We would like to hear more about this so we can determine the next steps. Please call us at 1-800-334-0759 so we can speak to you directly. You can reach us between the hours of 9AM-6PM EST Monday-Friday. Talk to you soon!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1826150">
<h2 class="bvseo-question">
This toaster oven is cooking 25 degrees too high since I brought it. When book said 350 degrees. I have to put 325 degrees on oven. Is there a way to fix it by adjusting it inside the computer on oven? If so, how?
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<div class="bvseo-author">Asked by: Bepositive32</div>
<div class="bvseo-answer" data-answerid="1761904">
Thanks for reaching out! We would like to hear more about this so we can determine the next steps. Please call us at 1-800-334-0759 so we can speak to you directly. You can reach us between the hours of 9AM-6PM EST Monday-Friday. Talk to you soon!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
</div>
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<div class="bvseo-question-answer" data-questionid="1440061">
<h2 class="bvseo-question">
Is pizza setting for uncooked frozen product Or for reheating?
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<div class="bvseo-author">Asked by: Harry gozman</div>
<div class="bvseo-answer" data-answerid="1761867">
Thanks for reaching out! The pizza function is for uncooked pizza and not for reheating. Hope this helps.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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</div>
<div class="bvseo-question-answer" data-questionid="1915561">
<h2 class="bvseo-question">
&nbsp;A lot of frozen food, have preset temperature directions. This oven does not come with a presetting. &nbsp;How quickly does it reach cooking temps? I.e. how quickly does it get to 400 so. Know when to put the food in
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<div class="bvseo-author">Asked by: Msnny</div>
<div class="bvseo-answer" data-answerid="1761674">
Thanks for reaching out! We would like to hear more about this so we can determine the next steps. Please call us at 1-800-334-0759 so we can speak to you directly. You can reach us between the hours of 9AM-6PM EST Monday-Friday. Talk to you soon!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
</div>
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<div class="bvseo-question-answer" data-questionid="1784729">
<h2 class="bvseo-question">
How long will the oven maintain the set temperature AFTER the preheat period? It seems when the preheat is finished, you press cancel to silence the alarm. Does this stop the heating elements?
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<div class="bvseo-author">Asked by: Documan</div>
<div class="bvseo-answer" data-answerid="1761539">
Thanks for reaching out! We would like to hear more about this so we can determine the next steps. Please call us at 1-800-334-0759 so we can speak to you directly. You can reach us between the hours of 9AM-6PM EST Monday-Friday. Talk to you soon!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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</div>
<div class="bvseo-question-answer" data-questionid="1584982">
<h2 class="bvseo-question">
How do I get the buttons to beep or make sound when they're pushed?
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<div class="bvseo-author">Asked by: swhite</div>
<div class="bvseo-answer" data-answerid="1760893">
Good question! There is no option to place sound when you push buttons on the unit.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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</div>
<div class="bvseo-question-answer" data-questionid="1423494">
<h2 class="bvseo-question">
I&rsquo;ve owned mine for a couple of years and I could not be happier but it&rsquo;s time to replace the two racks. How can I order them?&nbsp;
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<div class="bvseo-author">Asked by: LizG</div>
<div class="bvseo-answer" data-answerid="1760142">
Thank you for reaching out! We can assist you getting the correct part and please give us a call at (800) 334-0759 and we will get you all taken care of. For your convenience, our Consumer Care is available Mon-Fri 9am-6pm, EST.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1398573">
<h2 class="bvseo-question">
Is 450 the highest. Temp I get on this oven? Does this oven automatically turn off when Not on a timer? I recently purchased this
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<div class="bvseo-author">Asked by: Motown72</div>
<div class="bvseo-answer" data-answerid="1760085">
Great question! The unit has a stay on feature, but it doesn't have an automatic turn off. 450 would be the highest temperature. Have a great day!
<div class="bvseo-author">Answered by: Oster ConsumerCare</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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</div>
<div class="bvseo-question-answer" data-questionid="1416742">
<h2 class="bvseo-question">
Do you have to preheat when using conventional oven
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<div class="bvseo-author">Asked by: Kathy K36</div>
<div class="bvseo-answer" data-answerid="1759356">
Thanks for reaching out! Preheating the oven is a must for traditional and convection ovens Below are the steps: Place oven rack into the desired position before heating the oven. Push the Bake button. Use arrows to set desired temperature. Push Timer &lt;down button until seven (7) minutes is displayed. Push the Start button. Hope this helps clearing out your concern.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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</div>
<div class="bvseo-question-answer" data-questionid="1414118">
<h2 class="bvseo-question">
The the oven UL Listed?
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<div class="bvseo-author">Asked by: julies66nac</div>
<div class="bvseo-answer" data-answerid="1759285">
Great question! Yes the UL mark should be at the bottom or back the oven. Hope this helps clearing out your concern.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1911569">
<h2 class="bvseo-question">
How can I get instructions that are bigger so you can read them?
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<div class="bvseo-author">Asked by: Adorable</div>
<div class="bvseo-answer" data-answerid="1759072">
Thank you for taking the time to reach out to us. You may obtain a copy of the manual for your countertop oven by clicking the link below. https://www.oster.com/on/demandware.static/-/Sites-oster-Library/default/dwd7fd6eaf/documents/instruction-manuals/TSSTTVDGXL_Oster_Toaster_Oven_IB.pdf If there's anything we can do to assist you, please don't hesitate to contact us at 1-(800) 334-0759. We're here for you Monday-Friday, 9am-6pm EST.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1405397">
<h2 class="bvseo-question">
How do you change to Fahrenheit temperature
</h2>
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<div class="bvseo-author">Asked by: Grovito</div>
<div class="bvseo-answer" data-answerid="1758504">
Thank you for reaching out. Below will be the process: Note: This procedure only works with the extra-large Oster toaster ovens, models XLDG and DGXL. To set the toaster oven to Celsius: While the unit is plugged in, press and hold the temperature down button for three seconds. &quot;&quot;&quot;&quot;dE-C&quot;&quot;&quot;&quot; should show on the display. Press the Start button, and the unit will be set to Celsius. To set the toaster oven to Fahrenheit: While the unit is plugged in, press and hold the temperature up button for three seconds. &quot;&quot;&quot;&quot;dE-F&quot;&quot;&quot;&quot; should show on the display. Press the Start button, and the unit will be set to Fahrenheit.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1387683">
<h2 class="bvseo-question">
Hi. What are the maximum usable interior dimensions for the Oster Extra Large Digital Countertop Convection Oven, Stainless Steel (TSSTTVDGXL-SHP)? Thank you.
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<div class="bvseo-author">Asked by: Michaell</div>
<div class="bvseo-answer" data-answerid="1758274">
Good question! The interior dimension of the Oster Extra Large Digital Countertop Convection Oven, Stainless Steel is 7 x 15 x 16 inches.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1834710">
<h2 class="bvseo-question">
how well does it cook pizza
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<div class="bvseo-author">Asked by: djc21</div>
<div class="bvseo-answer" data-answerid="1757761">
Thanks for reaching out! It does cook well due to the reason that the convection oven has a Pizza setting that when you use, it will even the air flow from top to bottom supplies both browning and crisp, delicious crust. Have a great day!
<div class="bvseo-author">Answered by: Oster ConsumerCare</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1406880">
<h2 class="bvseo-question">
the oven is set on centigrade and I want to change to farenheit
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<div class="bvseo-question-detail">
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<div class="bvseo-author">Asked by: cookingone</div>
<div class="bvseo-answer" data-answerid="1757654">
Thank you for reaching out. Below will be the process: Note: This procedure only works with the extra-large Oster toaster ovens, models XLDG and DGXL. To set the toaster oven to Celsius: While the unit is plugged in, press and hold the temperature down button for three seconds. &quot;&quot;dE-C&quot;&quot; should show on the display. Press the Start button, and the unit will be set to Celsius. To set the toaster oven to Fahrenheit: While the unit is plugged in, press and hold the temperature up button for three seconds. &quot;&quot;dE-F&quot;&quot; should show on the display. Press the Start button, and the unit will be set to Fahrenheit.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1401739">
<h2 class="bvseo-question">
Can this oven cook like a conventional oven?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: San Diego Jim</div>
<div class="bvseo-answer" data-answerid="1757524">
Thank you for reaching out! yes as long as you will not select the turbo or convection settings which is the fan icon.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1437885">
<h2 class="bvseo-question">
Can I use pyrex or Pampered Chef products in this oven?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="1753447">
Thanks for reaching out! We would like to hear more about this so we can determine the next steps. Please call us at 1-(800) 334-0759 so we can speak to you directly. You can reach us between the hours of 9AM-6PM EST Monday-Friday. Talk to you soon!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="1740978">
<h2 class="bvseo-question">
How close will temperature control keep temperature set point?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Hossfly</div>
<div class="bvseo-answer" data-answerid="1753338">
Thanks for reaching out! In order to better assist you with your concern, please give us a call at 1-(800) 334-0759. For your convenience, we are available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
</div>
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<li data-bvseo="cf">loc_en_US, sid_SP_461923, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li>
<li data-bvseo="diagnostics">clientName_oster</li>
</ul>
<!--end-bvseo-questions-->
<ul id="BVSEOSDK_meta" style="display: none !important;">
<li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li>
<li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li>
<li data-bvseo="ct_st">questions, product</li>
</ul>