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<h2 class="bvseo-question">
Is the Bake light supposed to blink when baking?
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<div class="bvseo-author">Asked by: 6 slice counter top oven</div>
<div class="bvseo-answer" data-answerid="3108965">
Thank you for reaching out to Oster&reg;. We appreciate the opportunity to respond to your inquiry about the countertop oven. We will be glad to check our resources about it. For a possible fix, please try the following. - Unplug it for 3-5 minutes to reset the unit - Try it on another outlet Your countertop oven has a 1 year warranty. If the above resolution will not work, please contact us directly or fill up the contact us link below. Have a great day! https://www.oster.com/support/contact-us
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-02-22</div>
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<div class="bvseo-question-answer" data-questionid="4195728">
<h2 class="bvseo-question">
broiler function has stopped working
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<div class="bvseo-author">Asked by: hrk714</div>
<div class="bvseo-answer" data-answerid="3096395">
Thank you for reaching out to Mr. Coffee&reg;. We are sorry to hear about your experience with the toaster oven where the broiler function is not working. We will be glad to check for options to see how we can help you further. As we want to hear more context of what happened to your toaster oven and see if we can still provide you with replacement, we would like to request you to contact us directly or fill in the &quot;Contact us&quot; link provided below to gather more information and provide you with the best resolution. Your toaster oven has a 1-year limited warranty. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-01-20</div>
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<div class="bvseo-question-answer" data-questionid="4151156">
<h2 class="bvseo-question">
My French door oster oven temperature button does not work. &nbsp;What do I do ?
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<div class="bvseo-author">Asked by: Juicy</div>
<div class="bvseo-answer" data-answerid="3066053">
Thank you for reaching out to Oster. We value your continued support of our products and we are sorry to hear that the temperature button on your Oster Extra Large Digital Countertop Oven is not working. This is certainly not the experience we want you to have. Please try the troubleshooting steps below: If the temperature button is not working, try unplugging the oven and letting it rest for 3&ndash;5 minutes. Plug the unit into a different wall outlet and see if it will work. Do not use it with any extension cords, power strips or power converters or inverters as it may affect the oven's performance. Your oven has a one-year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly in order to help you with a warranty verification. Have a good day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-11-29</div>
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<div class="bvseo-question-answer" data-questionid="4139681">
<h2 class="bvseo-question">
What does the flashing broil light mean versus the steady on broil light?
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<div class="bvseo-author">Asked by: V Hedge</div>
<div class="bvseo-answer" data-answerid="3058689">
Thank you for reaching out to Oster&reg;. We value your continued support of our product and we are glad to assist you with your inquiry. When the broil light is flashing it means that the toaster oven is ready to use while the steady broil light means that the toaster oven is not yet ready to use or already in use. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-11-09</div>
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<div class="bvseo-question-answer" data-questionid="4114742">
<h2 class="bvseo-question">
Changing from fahrenheit To Celsius, how can I do it?
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<div class="bvseo-author">Asked by: Jung71</div>
<div class="bvseo-answer" data-answerid="3042934">
Thank you for reaching out to Oster&reg;. We appreciate your support of our products and we are happy to assist you with your inquiry. Please note that you cannot change the temperature on this Oster&reg; Extra Large Digital Countertop Oven from Fahrenheit To Celsius. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-09-30</div>
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<div class="bvseo-question-answer" data-questionid="4115128">
<h2 class="bvseo-question">
Why does it keep shutting off??? Mine keeps on shutting off. Doesn't matter if you use the convection button or the bake button. Sometimes only after a minute.
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<div class="bvseo-author">Asked by: Towlady</div>
<div class="bvseo-answer" data-answerid="3042924">
Thank you for reaching out to Oster&reg;. We are sorry to hear that your toaster oven keeps shutting off. That is certainly not the experience we want you to have. No worries, we are here to help. If your toaster oven shuts off while in use, it might be because the unit is not getting enough power from the wall outlet where it is currently plugged in or the wall outlet itself is a non-working outlet. To remedy this issue, check if there is no physical damage on its cord and if there's none, try unplugging the unit and let it rest for 3-5 minutes. Plug the unit into a different wall outlet and see if it will work. Do not use it with any extension cords, power strips, and power converters or inverters as it may affect the toaster oven's performance. Your Oster&reg; Extra Large Digital Countertop Oven has a 1-year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly to help you get the best resolution. Have a good day! https://www.oster.com/support/contact-us
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-09-30</div>
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<div class="bvseo-question-answer" data-questionid="4105792">
<h2 class="bvseo-question">
My wife needs to know how to make gravy in the toaster over when she is cooking a 2 1/2 pound Beef Rump Roast. The instructions say to NOT use Aluminum Foil ? Can you kindly help ? Thank you, Dennis
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<div class="bvseo-author">Asked by: DennisandDee</div>
<div class="bvseo-answer" data-answerid="3035540">
Thank you for reaching out to Oster&reg;. We value your continued support of our product and we are glad to assist you with your inquiry. Please note that you can wrap or cover food with foil in your Oster&reg; Extra Large Digital Countertop Oven but the foil cannot touch the sides of the oven or the heating elements. Doing so may cause the unit to heat up over 500 degrees. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-10-30</div>
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<div class="bvseo-question-answer" data-questionid="4103839">
<h2 class="bvseo-question">
I saw someone had left a question about their oven door not opening all the way and it wasn't answered. I have the same problem and would love to know how to fix it.
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<div class="bvseo-author">Asked by: Kim Mich</div>
<div class="bvseo-answer" data-answerid="3033887">
Thank you for reaching out to Oster&reg;. We are sorry to hear that the oven door is not opening all the way. That is certainly not the experience we want you to have. No worries, we are here to help. The doors open to a wide angle for better access to the oven. You will hear the latch mechanism engage when doors are fully opened. Doors will not remain open unless the latch mechanism is engaged. Please keep at least 6 inches (152 mm) clear on all sides of the appliance to allow doors to fully open. For warranty claims, take note that your Oster&reg; Extra Large Digital Countertop Oven has a 1-year limited warranty. If your concern is a warranty-related issue, we would like to request that you contact us directly or fill out the &quot;Contact Us&quot; link provided below so we can gather more information from you. We hope this helps. Have a good day! https://www.oster.com/support/contact-us
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-02-04</div>
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<div class="bvseo-question-answer" data-questionid="4088354">
<h2 class="bvseo-question">
How much space needs to be empty around the oven, particularly the sides?
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<div class="bvseo-author">Asked by: Boots67</div>
<div class="bvseo-answer" data-answerid="3023921">
Thank you for reaching Oster&reg;. We appreciate the opportunity to respond to your inquiry about the toaster oven. We will be more than happy to assist you. The product needs 6 inches of space on the sides and top portion. If you have any questions, you can contact us directly or fill up our contact form so we can proceed with the best resolution https://www.oster.com/support/contact-us. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-08-15</div>
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<div class="bvseo-question-answer" data-questionid="1357374">
<h2 class="bvseo-question">
What size sheet pans does the Oster&reg; Extra Large Digital Countertop Oven take. Is there a common standard sheet pan that fits it?
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<div class="bvseo-author">Asked by: ChefP</div>
<div class="bvseo-answer" data-answerid="3019078">
Thanks for reaching out to Oster&reg;. We value your continued support with our product. The dimensions of this Oster&reg; Cookie Sheet Pan is 14&quot; L x 11.9&quot;W and the part number of it is 157629000000. You can buy it in our partner retailers. Here is a list of our retail partners: Amazon, Walmart, Target, Bed, Bath &amp; Beyond, Best Buy, Costco Wholesale, Meijer, Macy's, Kroger, Kohl's, Sam's Club, The Home Depot and eReplacementParts. Prices may vary by retail store. Should you have any further questions or concern, please feel free to contact us directly or fill in the Contact us link provided below so that we can provide you with a better solution. Have a nice day! https://www.oster.com/support/contact-us
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-08-02</div>
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<div class="bvseo-question-answer" data-questionid="1356931">
<h2 class="bvseo-question">
How should I broil salmon in this oven. &nbsp;My directions say broil directly on the rack. Doing it this way. Wouldn't salmon fall right Thur to the pan underneath?
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<div class="bvseo-author">Asked by: Uncertain</div>
<div class="bvseo-answer" data-answerid="3017707">
Thank you for reaching out to Oster&reg;. We appreciate the opportunity to respond to your inquiry about broiling salmon in your Oster&reg; Extra Large Digital Countertop Oven. The direction on the instruction manual is correct. You can place the salmon directly on wire rack and the broil pan must be placed into guide rails below the rack. The salmon should not fall directly on to the pan underneath. Hope this helps. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-08-01</div>
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<div class="bvseo-question-answer" data-questionid="1350280">
<h2 class="bvseo-question">
What temperature do you cook a pound cake
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<div class="bvseo-author">Asked by: Alphonso</div>
<div class="bvseo-answer" data-answerid="3017159">
Thank you for reaching out to Oster&reg;. We appreciate the opportunity to respond to your inquiry about baking a pound cake using your Oster&reg; Extra Large Digital Countertop Oven. The best temperature to bake a pound cake is 325&deg;F. You will need to turn your cake at least once as there are going to be hot spots since the front of the toaster oven will not be as hot as the back. It is always suggested to bake smaller cakes in toaster ovens. For baking, place the pan on top of the rack. Hope this information is helpful. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-07-29</div>
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<div class="bvseo-question-answer" data-questionid="1350037">
<h2 class="bvseo-question">
Is it ok to line the inside if the 9X13 cooking pan with aluminum foil?
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<div class="bvseo-author">Asked by: HarryB</div>
<div class="bvseo-answer" data-answerid="3017074">
Thank you for reaching out to Oster&reg;. We appreciate your interest in our product and we are happy to assist you regarding your inquiry. Yes, you can wrap or cover food in foil and use in the Oster&reg; Extra Large Digital Countertop Oven. Hope this information is helpful. Have a nice day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-07-29</div>
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<div class="bvseo-question-answer" data-questionid="1339931">
<h2 class="bvseo-question">
Back of oven has a small hole in center. &nbsp;I am wondering if there was some sort of plug in this hole at some point and I have knocked it out when cleaning? &nbsp;
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<div class="bvseo-author">Asked by: KateNJ</div>
<div class="bvseo-answer" data-answerid="3016639">
Thank you for reaching out to Oster&reg;. We appreciate the opportunity to respond to your inquiry about the hole at the back of your Oster&reg; Extra Large Digital Countertop Oven. The hole that you were referring to must be the place where a small rubber stopper was attached. The rubber stopper might have fell off while you were cleaning the toaster oven. If you have further questions or concerns, kindly contact us directly or fill in the &quot;Contact us&quot; link provided below so that we can provide you with a better solution. Have a nice day! https://www.oster.com/support/contact-us
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-07-28</div>
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<div class="bvseo-question-answer" data-questionid="1362518">
<h2 class="bvseo-question">
Just got one. Tried toasting and it did not toast as well as my previous one. On what rake does the toast go?&nbsp;
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<div class="bvseo-author">Asked by: Freddy Ann</div>
<div class="bvseo-answer" data-answerid="3016585">
Thank you for reaching Oster&reg;. We appreciate the opportunity to respond to your inquiry about the Oster&reg; Extra Large Digital Oven. We will be more than happy to assist you. Any level or rack will work for toasting. For a possible fix, please try the following. - Unplug it for 3-5 minutes to reset the unit - Try it on another outlet If the above resolution will not work, please contact us directly or fill up our contact form so we can proceed with the best resolution https://www.oster.com/support/contact-us. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-07-28</div>
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<div class="bvseo-question-answer" data-questionid="1367084">
<h2 class="bvseo-question">
can I use the crumb tray to bake frozen french fries I need a baking tray larger than 9x13 or can you suggest a baking tray
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<div class="bvseo-author">Asked by: lindashorty</div>
<div class="bvseo-answer" data-answerid="3015436">
Thank you for reaching Oster&reg;. We appreciate the opportunity to respond to your inquiry about the Oster&reg; Extra Large Digital Countertop Oven. You can use the crumb tray to cook the french fries. If you have more questions, you can contact us directly or fill up our contact form so we can proceed with the best resolution https://www.oster.com/support/contact-us. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-07-26</div>
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<div class="bvseo-question-answer" data-questionid="1357532">
<h2 class="bvseo-question">
Is turbo convection different than regular convection?
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<div class="bvseo-author">Asked by: Jenliv5</div>
<div class="bvseo-answer" data-answerid="3014971">
Thank you for reaching Oster&reg;. We appreciate the opportunity to respond to your inquiry about the Countertop Oven. The turbo covestion makes the cooking faster than a regular convection. If you have more questions, you can contact us directly or fill up our contact form so we can proceed with the best resolution https://www.oster.com/support/contact-us. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-07-26</div>
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<div class="bvseo-question-answer" data-questionid="1367633">
<h2 class="bvseo-question">
Will this actually fit a 16&rdquo; round pizza screen?&nbsp;
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<div class="bvseo-author">Asked by: Narsil</div>
<div class="bvseo-answer" data-answerid="3014950">
Thank you for reaching Oster&reg;. We appreciate the opportunity to respond to your inquiry about the Countertop Oven. The product dimension is as follows. .13&quot; x 21.5&quot; x 19&quot; (H x W x D) As long as the pizza will not be larger than that provided size then it will surely fit inside the unit. If you have more questions, you can contact us directly or fill up our contact form so we can proceed with the best resolution https://www.oster.com/support/contact-us. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-07-26</div>
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<div class="bvseo-question-answer" data-questionid="1371003">
<h2 class="bvseo-question">
I asked this question a couple weeks ago and have not received an answer just get emails asking me to confirm my identity / email address which i have done. PLEASE WHAT IS THE BIGGEST SHEET PAN SIZE THIS OVEN CAN FIT?
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<div class="bvseo-author">Asked by: ChefPaul</div>
<div class="bvseo-answer" data-answerid="3014850">
Thank you for reaching Oster&reg;. We appreciate the opportunity to respond to your inquiry about the sheet pan. We will be more than happy to assist you. Please contact us directly to check for the information needed or fill up our contact form so we can proceed with the best resolution https://www.oster.com/support/contact-us. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-07-25</div>
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<div class="bvseo-question-answer" data-questionid="1373541">
<h2 class="bvseo-question">
What is the correct preheat set points
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<div class="bvseo-author">Asked by: Davco1942</div>
<div class="bvseo-answer" data-answerid="3013455">
Thank you for reaching out to Oster&reg;. We value your continued support of our product and we are glad to assist you with your inquiry. This toaster oven doesn't have any indicator that it has already been fully preheated. You just need to set it to your desired function and turn the Temperature Control Knob to the desired temperature. Then, set the timer knob to the desired time and allow 5-6 minutes for the oven to preheat. After 5-6 minutes, your oven is ready to be used. We hope this helps. Have a great day.
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-07-21</div>
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<div class="bvseo-question-answer" data-questionid="1375307">
<h2 class="bvseo-question">
Can i use this in Japan without a converter?
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<div class="bvseo-author">Asked by: KThielman</div>
<div class="bvseo-answer" data-answerid="3013453">
Thank you for reaching out to Oster&reg;. We appreciate the opportunity to respond to your inquiry. This Oster&reg; Extra Large Digital Countertop Oven must be plugged into a 120 Volt AC electrical outlet and it can be used in Japan without a converter. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-07-21</div>
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<div class="bvseo-question-answer" data-questionid="1375947">
<h2 class="bvseo-question">
What are the differences between this model and the Oster&reg; Digital French Door Oven ? Dimensions appear to be the same, function seems to be the same, only difference I can see is the door configuration and a slight difference in power.
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<div class="bvseo-author">Asked by: Darts</div>
<div class="bvseo-answer" data-answerid="3013431">
Thank you for reaching out to Oster&reg;. We appreciate the opportunity to respond to your inquiry. The Oster&reg; Extra Large Digital Countertop Oven has a 90-minute timer with an auto shut-off feature and digital settings for pizza, bake, broil, toast, and defrost. The Oster&reg; Digital French Door Oven has 10 cooking presets to easily cook a variety of foods, including Bake, Air Fry, Toast, Slow Cook, Dehydrate, Broil, Roast, Warm, Pizza, and Turbo Convection. Also, the timer goes up to 12 hours and shuts off automatically. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-07-21</div>
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<div class="bvseo-question-answer" data-questionid="4066452">
<h2 class="bvseo-question">
I have this model about a year and it stopped working. The buttons on one side will not start. Only button working is broil and stop. Please help.
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<div class="bvseo-author">Asked by: Shanna123</div>
<div class="bvseo-answer" data-answerid="3010395">
Thank you for reaching Oster&reg;. We are sorry to hear about your experience with the countertop oven. We will be more than happy to assist you. For a possible fix, please try the following. - Unplug it for 3-5 minutes to reset the unit - Try it on another outlet - Check if there is any physical damage If the above resolution will not work, please contact us directly or fill up our contact form so we can proceed with the best resolution https://www.oster.com/support/contact-us. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-07-14</div>
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<div class="bvseo-question-answer" data-questionid="4054879">
<h2 class="bvseo-question">
amps during convection use
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<div class="bvseo-author">Asked by: Foodie girl</div>
<div class="bvseo-answer" data-answerid="3003897">
Thank you for reaching out to Oster&reg;. We appreciate the opportunity to respond to your inquiry. This Oster&reg; Extra Large Digital Countertop Oven pulls 12.5 amps during convection use. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-06-29</div>
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<div class="bvseo-question-answer" data-questionid="4046242">
<h2 class="bvseo-question">
The Air Fry button on my oven blinks constantly when not in use, how can I correct this?
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<div class="bvseo-author">Asked by: Kimkeets</div>
<div class="bvseo-answer" data-answerid="2997928">
Thank you for reaching out to Oster&reg;. We appreciate the opportunity to respond to your inquiry. Please note that when the countertop oven is on, it is normal that display icons are illuminated and flashing. Pressing Stop/Cancel button twice turns off the unit. If you need further assistance, please feel free to contact us directly or fill in the &quot;Contact Us&quot; link provided below. We hope this helps. Have a good day! https://www.oster.com/support/contact-us
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-06-15</div>
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<div class="bvseo-question-answer" data-questionid="4010645">
<h2 class="bvseo-question">
Even at 450 degrees, set at lowest rack, metal pan, oven will not brown on bottom of pizza
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<div class="bvseo-author">Asked by: Bargeguy</div>
<div class="bvseo-answer" data-answerid="2981659">
Thank you for reaching Oster&reg;. We appreciate the opportunity to respond to your inquiry about the Oster&reg; Extra Large Digital Countertop Oven. Please make sure that the function setting is on pizza and just place it using the racks only. If it will still be the same, then you can contact us directly or fill up our contact form so we can proceed with the best resolution https://www.oster.com/support/contact-us. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-05-12</div>
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<div class="bvseo-question-answer" data-questionid="3994885">
<h2 class="bvseo-question">
I would like to get a rack for the TSSTTVXLDC-001
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<div class="bvseo-author">Asked by: Linda123</div>
<div class="bvseo-answer" data-answerid="2964795">
Thank you for reaching out to Oster&reg;. We appreciate your support with our brand. The part number of the rack that fits to your oven is 157628000000. You can purchase it from our partner retailers. Here's the list of our authorized retail stores that might carry the part: Amazon, Walmart, Target, Bed, Bath &amp; Beyond, Best Buy, Costco Wholesale, Meijer, Macy's, Kroger, Kohl's, Sam's Club, The Home Depot and eReplacementParts. Prices may also vary depends on each retailer. We hope this information is useful. Should you have any other questions or concerns, please contact us directly, so we can further assist you. We are always happy to help and we hope that you enjoy the rest of the day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-04-07</div>
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<div class="bvseo-question-answer" data-questionid="3981767">
<h2 class="bvseo-question">
It is normal for the outside of the oven to be really hot during and after use of it?
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<div class="bvseo-author">Asked by: Kerr</div>
<div class="bvseo-answer" data-answerid="2956714">
Thank you for contacting the Oster&reg; Brand. We appreciate your time and effort for bringing this to our attention. Do not worry when the outside of the Oster&reg; Extra Large Digital Countertop Oven is hot, it&rsquo;s normal. For warranty claims, take note that your toaster oven has a year limited warranty. If your concern is a warranty related issue, we would like to request for you to contact us directly or fill in the &quot;Contact us&quot; link provided below so that we can provide you with a better solution. Have a nice day! https://www.oster.com/support/contact-us
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-03-22</div>
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<div class="bvseo-question-answer" data-questionid="3970730">
<h2 class="bvseo-question">
Why does my bake stay on 30 minutes then cuts off&nbsp;
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<div class="bvseo-author">Asked by: Teddy Hudson</div>
<div class="bvseo-answer" data-answerid="2951345">
Thank you for contacting the Oster&reg; brand. We sincerely appreciate your time reaching out and giving us your honest feedback and experience about your Oster Stainless Steel Convection Oven with Pizza Drawer. We are sorry to hear that it's not working properly. Our products were made with the highest quality materials and we expect them to last. That is not the experience that we want you to have. We will make sure that our design and production team are made aware of your feedback. It's important to us, and it helps us to continuously improve upon our products and services. To remedy this issue, check if there is no physical damage on its cord and if there's none, try unplugging the unit and let it rest for 3-5 minutes. Plug the unit into a different wall outlet and see if it will work. Do not use it with any extension cords, power strips and power converters or inverters as it may affect the unit's performance. *Unplug the unit and plug it back in again after 60 seconds If that basic troubleshooting did not work please contact us directly regarding the warranty or would like to obtain warranty service so we can determine the best resolution. Take note that our products have 1 year limited warranty and we would love to get this taken care of as soon as possible. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-04-05</div>
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<div class="bvseo-question-answer" data-questionid="3941497">
<h2 class="bvseo-question">
Purchase extra rack?
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<div class="bvseo-author">Asked by: Arch12</div>
<div class="bvseo-answer" data-answerid="2936176">
Thank you for contacting Oster&reg;. We appreciate your interest in getting replacement rack for the Oster&reg; Extra Large Digital Countertop Oven. We'd like to kindly request to fill up our contact form to get replacement so we can proceed with the best resolution https://www.oster.com/support/contact-us. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-02-08</div>
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