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<div class="bvseo-question-answer" data-questionid="4730604">
<h2 class="bvseo-question">
Is the griddle immersible?
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<div class="bvseo-author">Asked by: Dar56</div>
<div class="bvseo-answer" data-answerid="3539812">
Hello. Thank you for reaching out to us. The Oster&reg; Nonstick Extra Large Griddle with Warming Tray is not immersible in water. Like most electric griddles, it features removable temperature controls and a drip tray, which allow for easier cleaning, but the main cooking unit itself should not be submerged in water. If you have any more questions, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! OSTER&reg; Consumer Care
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2025-09-08</div>
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<div class="bvseo-question-answer" data-questionid="4717420">
<h2 class="bvseo-question">
Power plug does not go into griddle
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<div class="bvseo-author">Asked by: Liin</div>
<div class="bvseo-answer" data-answerid="3524486">
Hello, thank you for contacting us. We're sorry to hear you're having trouble with the power plug on your Oster&reg; Nonstick Extra Large Griddle with Warming Tray. If the power plug does not go into the griddle, please review the following steps and suggestions to resolve the issue: Check Alignment The power probe (temperature control plug) must be inserted precisely into the socket on the side of the griddle. Make sure: The plug is oriented correctly; it should not require excessive force. The prongs are aligned with the internal connectors in the griddle's socket. You push the probe straight in, not at an angle. Inspect for Obstructions Sometimes, debris or manufacturing residue may be present in the socket or on the plug: Unplug the unit from the wall outlet. Inspect both the plug and the socket on the griddle for any debris, bent prongs, or manufacturing material that may be blocking the connection. Wipe the connection area gently with a dry cloth if needed. Check the Plug Type Make sure you're using the original Oster&reg; temperature control plug that came with your griddle. Third-party or incorrect model plugs may not fit correctly and could be unsafe. If you have any more questions regarding this product or need our assistance, please contact us directly via our official Oster website form or via Live Chat, and we will be happy to assist you. Thank you and have a good day! Oster Consumer Care
<div class="bvseo-author">Answered by: Oster Support Team</div>
<div class="bvseo-pubdate">Date published: 2025-08-13</div>
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<div class="bvseo-question-answer" data-questionid="4614991">
<h2 class="bvseo-question">
I lost the electric plug and unable to locate replacement plug
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<div class="bvseo-author">Asked by: JackieC</div>
<div class="bvseo-answer" data-answerid="3376703">
P/n040258 temperature controlling plug
<div class="bvseo-author">Answered by: Monty1975</div>
<div class="bvseo-pubdate">Date published: 2025-02-16</div>
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<div class="bvseo-question-answer" data-questionid="4613275">
<h2 class="bvseo-question">
Too confusing finding replacement temperature probe for Oster griddle (model CKSTGR20WT-DM). PLEASE SIMPLIFY
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<div class="bvseo-author">Asked by: RobertEmmett</div>
<div class="bvseo-answer" data-answerid="3368923">
Hello. Thank you for reaching out to us. For Oster replacement parts, please reach out to our replacement retailers listed here: https://www.oster.com/e-replacement-parts.html. If you have any more questions, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! OSTER&reg; Consumer Care
<div class="bvseo-author">Answered by: Oster Support Team</div>
<div class="bvseo-pubdate">Date published: 2025-02-04</div>
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<div class="bvseo-question-answer" data-questionid="4593432">
<h2 class="bvseo-question">
Dripping tray for extra large griddle n366nbe
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<div class="bvseo-author">Asked by: Wilkeme</div>
<div class="bvseo-answer" data-answerid="3346826">
Hello, Thank you for your inquiry. The 22-inch electric griddle's cook surface offers enough space to feed the whole family, while the nonstick coating is PFAS, lead, and cadmium-free. If you have any more questions, please reach out to us via LiveChat or https://www.oster.com/support/contact-us and we will be happy to assist further. Thank you! Oster Consumer Care
<div class="bvseo-author">Answered by: Oster Support Team</div>
<div class="bvseo-pubdate">Date published: 2025-01-05</div>
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<div class="bvseo-question-answer" data-questionid="4591093">
<h2 class="bvseo-question">
Im looking for a replacement power cord i lost mine
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<div class="bvseo-author">Asked by: Marc1</div>
<div class="bvseo-answer" data-answerid="3336643">
Hello. Thank you for reaching out to us. For OSTER replacement parts, please reach out to our retailers listed here: https://www.oster.com/e-replacement-parts.html. If you have any more questions, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! OSTER&reg; Consumer Care
<div class="bvseo-author">Answered by: Oster Support Team</div>
<div class="bvseo-pubdate">Date published: 2024-12-24</div>
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<div class="bvseo-question-answer" data-questionid="4564370">
<h2 class="bvseo-question">
The heating coils under the Plate: what does it look like?
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<div class="bvseo-author">Asked by: THEHOUSECOOK</div>
<div class="bvseo-answer" data-answerid="3316248">
Hi, thank you for your inquiry. The heating coils under the plate of the Oster&reg; Nonstick Extra Large Griddle are typically arranged in a pattern that allows for even heat distribution across the cooking surface. They are usually flat and look like a series of metal ribbons or loops. This design helps to ensure that the entire cooking area heats up evenly, reducing hot spots and allowing for consistent cooking. The coils are often concealed and aren't directly visible during use. If you have any more questions, please reach out to us via the https://www.oster.com/support/contact-us form and we will be happy to assist further. Thank you! Oster Consumer Care
<div class="bvseo-author">Answered by: Oster Support Team</div>
<div class="bvseo-pubdate">Date published: 2024-10-31</div>
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<div class="bvseo-question-answer" data-questionid="4542038">
<h2 class="bvseo-question">
Is this available in a 220V model?
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<div class="bvseo-author">Asked by: John47al</div>
<div class="bvseo-answer" data-answerid="3303849">
Thank you for your question. Unfortunately, the Oster&reg; Nonstick Extra Large Griddle, Countertop Griddle with Warming Tray is primarily available in 110V models. please contact us via our official Oster &quot;Contact Us&quot; https://www.oster.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time and we will be happy to assist you. Thank you and please stay safe! Oster Consumer Care
<div class="bvseo-author">Answered by: Oster Support Team</div>
<div class="bvseo-pubdate">Date published: 2024-09-17</div>
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