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<div class="bvseo-question-answer" data-questionid="4204435">
<h2 class="bvseo-question">
My Old (15 yrs.) Oster is finally wearing out so I got a New Waffle maker the&quot;Non Stick Flip&quot;. Has the new Diamond coating BUT everything in the Manual says to grease or spray non-stick before cooking.? My batter has egg &amp; oil Is this really the case ??
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="3101999">
Thank you for reaching out to Oster&reg;. We value your continued support of our product and we are glad to assist you with your inquiry. Yes, you need to slightly grease the baking plates with a little cooking oil. We hope this helps. Have a nice day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-02-03</div>
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<div class="bvseo-question-answer" data-questionid="4030967">
<h2 class="bvseo-question">
Hi, I would like to know the thickness high of the cooked waffles or the depth of the grills. Thank you.&nbsp;
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<div class="bvseo-author">Asked by: Marielle</div>
<div class="bvseo-answer" data-answerid="2988273">
Thank you for reaching Oster&reg;. We appreciate the opportunity to respond to your inquiry about&nbsp;the&nbsp;Oster&reg; DiamondForce&trade; Nonstick Flip Waffle Maker. We want to inform you that the thickness is 1.5 inches.&nbsp; If you&nbsp;have any questions, you can&nbsp;contact us directly or&nbsp;fill up our contact form so we can proceed with the best resolution https://www.oster.com/support/contact-us. Have a&nbsp;great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-07-12</div>
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<div class="bvseo-question-answer" data-questionid="3911410">
<h2 class="bvseo-question">
Is it PTFE free?
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<div class="bvseo-author">Asked by: Casey_girl</div>
<div class="bvseo-answer" data-answerid="2916748">
Thank you for contacting the Oster&reg; Brand. We appreciate your interest in our product and we are glad to answer your question. This Oster&reg; DiamondForce&trade; Nonstick Flip Waffle Maker isn&rsquo;t PTFE free but it is PFOA-free, scratch-resistant surface makes cleanup hassle-free. This waffle maker features cool-touch handles for safety, and a stylish stainless steel finish. Hope this information is useful. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-07-12</div>
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<div class="bvseo-question-answer" data-questionid="2452797">
<h2 class="bvseo-question">
I received this as a gift. It only cooks on one side and I can&rsquo;t get it to flip over. Is there a secret that I am missing?&nbsp;
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<div class="bvseo-author">Asked by: Liz5</div>
<div class="bvseo-answer" data-answerid="2200451">
Thank you for reaching Oster&reg; Brand. This is definitely not the experience we want you to have. Kindly follow the steps below to resolve your issue with the waffle maker which is not flipping and not cooking evenly: - Unplug the waffle maker back and try to flip it while it's off - Replug after 3 minutes If this won't fix your issue, please contact us. We look forward to assisting you. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-04-15</div>
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<div class="bvseo-question-answer" data-questionid="2548577">
<h2 class="bvseo-question">
My husband just bought this for me less than a month ago and I tried using it for the first time today. I followed the instructions, but it will not rotate. Not even if the appliance is unplugged. Am I doing something wrong?
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<div class="bvseo-author">Asked by: Imagine15</div>
<div class="bvseo-answer" data-answerid="2186552">
Thank you for contacting Oster&reg; Brand. Oh no! This is definitely not the experience we want you to have. Kindly follow the steps below to resolve your issue with the waffle maker which is not flipping: - Unplug the waffle maker back after 3 minutes - Try flipping the pan while it is not plugged in and replug it back If this won't fix your issue, please call our Consumer Care Department at 1-800-334-0759 or email us at osterconsumercare@newellco.com and we will get you all taken care of. Have a nice day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-03-19</div>
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<div class="bvseo-question-answer" data-questionid="2578847">
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How thick are the waffles?
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<div class="bvseo-author">Asked by: The Gs</div>
<div class="bvseo-answer" data-answerid="2186153">
Thank you for contacting Oster&reg; Brand. Waffle thickness is approximately 1&quot; inch. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-04-08</div>
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<div class="bvseo-question-answer" data-questionid="2520349">
<h2 class="bvseo-question">
Bought this in May 2020 and have used it 4 times...the last 2 times the waffles stick and split in half when opening them. &nbsp;What can I do? &nbsp;Help please!!
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<div class="bvseo-author">Asked by: Mom of 2 gymnasts</div>
<div class="bvseo-answer" data-answerid="2135307">
Hey there! Thanks for reaching out to us. Too much batter and insufficient cooking time may lead to waffles splitting in half. Wait at least 3 minutes before opening the iron to check for doneness and make sure to just fill the measuring cup in transferring batter. If this won't fix your issue, kindly fill-up this form https://www.oster.com/en_CA/customerservicecontact?cid=contactus and we will get you all taken care of. Have a nice day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-02-25</div>
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<div class="bvseo-question-answer" data-questionid="2508435">
<h2 class="bvseo-question">
Hello, the description says this waffle maker &nbsp;is PFOA-free, but is the cooking surface also PTFE free?&nbsp; Thank you.&nbsp;
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<div class="bvseo-author">Asked by: belgian</div>
<div class="bvseo-answer" data-answerid="2128560">
Hey there! We're glad you've asked. The hotplate of our Oster&reg; DiamondForce&trade; Nonstick Flip Waffle Maker is also PFOA free.
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-07-12</div>
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