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<div class="bvseo-question-answer" data-questionid="4444283">
<h2 class="bvseo-question">
lost rubber seal on the glass lid. cant fine replacement seal or glass lid. can i still use the lid?
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<div class="bvseo-author">Asked by: beans</div>
<div class="bvseo-answer" data-answerid="3245190">
Thank you for reaching Oster&reg; Brand. Yes, you may still use the lid without the rubber on the vent hole. Have a great day! If you have any more questions, please reach out to us via our official Oster&copy; &quot;Contact Us&quot; website or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Dina Oster&reg; Consumer Care
<div class="bvseo-author">Answered by: Oster Support Team</div>
<div class="bvseo-pubdate">Date published: 2024-03-08</div>
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<div class="bvseo-question-answer" data-questionid="4395651">
<h2 class="bvseo-question">
I noticed on other rice cookers they had a warning citing reproductive issues. Is this due to Teflon? Does your product contain any such warnings?
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<div class="bvseo-author">Asked by: Honex</div>
<div class="bvseo-answer" data-answerid="3214320">
Thank you for reaching out to Oster&reg;. We value your continued support of our products and we are glad to assist you with your inquiry. Our products have lead content on their cords the reason why the California Proposition 65 Warning is present. The plastic coating on electrical wires and cables on many consumer products &ndash; such as the product you have purchased &ndash; may contain lead. Lead functions as a stabilizer that acts as an electrical insulator and helps prevent the plastic from becoming brittle or cracking. Therefore, many manufacturers of electrical products are placing Prop 65 warning labels for electrical cords on products where the electrical cord may be handled on a more frequent basis. However, please note that our products have gone through several lab tests to ensure that our products are far below the U.S. FDA and California Regulation Prop 65 requirements for extractable lead to ensure they are safe for consumers. No other state requires this labeling; it is a California-specific requirement. However, because it is very difficult to isolate products that will be shipped into California from those going to other states, we placed this label on every product sold, because this product is sold nationwide. Warnings will say: WARNING: This product contains chemicals, including lead, known to the State of California to cause [cancer, and] birth defects or other reproductive harm. Wash hands after handling. WARNING: Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause [cancer, and] birth defects or other reproductive harm. Wash hands after handling. WARNING: The power cord on this product contains lead, a chemical known to the State of California to cause [cancer, and] birth defects or other reproductive harm. Wash hands after handling. We hope you find this information useful. Have a great day!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-11-21</div>
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<div class="bvseo-question-answer" data-questionid="4301843">
<h2 class="bvseo-question">
Does Oster supply a Stainless steel cooking bowl for this unit?
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<div class="bvseo-author">Asked by: Stormtech</div>
<div class="bvseo-answer" data-answerid="3160509">
Thank you for reaching out to Oster&reg;. We value your continued support of our products and we are glad to answer your inquiry if we have stainless steel cooking bowl for the Oster&reg; 6 Cup Rice Cooker. Please be advised that we do not have stainless steel bowl for this rice cooker. Hope this would help. Have a great day!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-07-14</div>
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<div class="bvseo-question-answer" data-questionid="4229864">
<h2 class="bvseo-question">
how long does it take to cook the rice
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<div class="bvseo-author">Asked by: lastoc</div>
<div class="bvseo-answer" data-answerid="3116946">
Thank you for reaching out to Oster&reg;. We value your continued support of our products and we are glad to assist you with your inquiry. About one-half hour is required to cook a full pot of rice. Test times ranged between 33 and 36 minutes. This applies to both brown rice and white rice. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-03-14</div>
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<div class="bvseo-question-answer" data-questionid="4215555">
<h2 class="bvseo-question">
How to make brown rice?
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<div class="bvseo-author">Asked by: Nickd539</div>
<div class="bvseo-answer" data-answerid="3108133">
Thank you for reaching out to Oster&reg;. We value your continued support of our product and we are glad to assist you with your inquiry. What we can suggest is to check guides online on making brown rice since the rice cooker we have only has guides for cooking. However, we recommend 1&frac34; cups of water for every 1 cup of brown rice. Thank you and I hope you enjoy the rest of your day!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-02-20</div>
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<div class="bvseo-question-answer" data-questionid="4178037">
<h2 class="bvseo-question">
Is the steamer basket anodized?
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<div class="bvseo-author">Asked by: Lollygirl</div>
<div class="bvseo-answer" data-answerid="3085721">
Thank you for reaching out to Oster&reg;. We value your continued support of our product and we are glad to assist you with your inquiry. Yes, the steaming tray is made out of anodized aluminum. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="4145321">
<h2 class="bvseo-question">
Does the rice cooker come with a warranty?
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<div class="bvseo-author">Asked by: Leo00002</div>
<div class="bvseo-answer" data-answerid="3061603">
Thank you for reaching out to Oster&reg;. We value your continued support of our products and we are glad to answer your inquiry. Yes, the Oster&reg; 6 Cup Rice Cooker has a 1-year limited warranty. If your concern is a warranty-related issue, we would like to request that you contact us directly so we can gather more information from you. We hope this helps. Have a good day! https://www.oster.com/support/contact-us
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="3916720">
<h2 class="bvseo-question">
Love my rice maker but tried to use if as just a veg steamer. &nbsp;Which light should be on? &nbsp;The one on the right or left. &nbsp;Also what is the &ldquo;appropriate &ldquo; amount of water? &nbsp;As if I were boiling the veg?
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<div class="bvseo-author">Asked by: Reno MN</div>
<div class="bvseo-answer" data-answerid="2933424">
Thank you for contacting the Oster&reg; Brand. We value your continued support in our product and we are glad to answer your inquiry. The red light is the &ldquo;keep warm light&rdquo; and the green/ yellow light is the &ldquo;cook light&rdquo;. In using the steaming basket, the length of steaming time is subject to your own personal tastes. Depending if you prefer al dent&eacute; (crunchy) or more well done steamed vegetables. Measure the appropriate amount of water and add it to the INNER POT. NOTE: You are able to steam rice and vegetables/food at the same time with the STEAMING BASKET resting on the INNER POT. Add vegetables or food and put the LID onto the appliance. Switch to COOK position for the appropriate time as shown in the chart on your instruction manual. *Altitude affects the temperature at which water boils and thus the cooking time. It&rsquo;s especially true at high altitudes where longer cooking times are necessary. We have outlined a general guide to follow. Test for desired consistency when cooking times indicated have been reached. As you cook with this appliance, adapt times and measurements to your own personal tastes. Vegetable - cooking time Asparagus 8 - 10 min Bean Sprouts 3 - 4 min Beans: Green, wax, french cuT 8 - 10 min Broccoli 11 -13 min Brussels Sprouts 11 -13 min Cabbage, Shredded 6 - 8 min Cabbage, Wedges 14 - 16 min Carrots 8 - 10 min Cauliflower 11 -13 min Celery 8 - 12 min Collard Greens, Spinach 6 - 11 min Mushrooms (fresh, sliced) 3 - 4 min Pea Pods 4 - 6 min Squash (Acorn, butternut) 13 - 16 min Zucchini 10 - 12 min Hope this information is useful. Have a great day!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="3146354">
<h2 class="bvseo-question">
I received this exact rice cooker model but my lid is missing the rubber seal thing in the vent hole and when my rice cooks, it overflows out the vent hole all the time. Can I get a new lid please?
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<div class="bvseo-author">Asked by: amanda6</div>
<div class="bvseo-answer" data-answerid="2520806">
Thank you for contacting Oster&reg;. We appreciate you bringing this to our attention. We are sorry to hear that you are missing the rubber seal in the vent hole of your rice cooker's glass lid. Currently, this unit's replacement parts are not available for individual sale. But no worries, as we are always looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared to the concerned department. For warranty claims, take note that your rice cooker has a year limited warranty. If your concern is a warranty related issue, we would like to request for you to contact us directly so we can gather more information from you. Hope this helps. Have a good day!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2434557">
<h2 class="bvseo-question">
I just got this and the lid gaps on the steamer basket. It fits fine on the inner pot. Is it supposed to have a gap on when placed on the steamer basket or is my steamer basket misshapen?&nbsp;
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<div class="bvseo-author">Asked by: Lady Saba</div>
<div class="bvseo-answer" data-answerid="2208448">
Thank you for reaching Oster&reg; Brand. There might be a slight lid gaps on the steamer basket but if the gap is too big then it might be misshaped. Have a great day!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2491422">
<h2 class="bvseo-question">
I lost the little rubber seal from the vent hole in the lid. Is it still safe to use or does it need a new seal?
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<div class="bvseo-author">Asked by: Lara11</div>
<div class="bvseo-answer" data-answerid="2200323">
Thank you for reaching Oster&reg; Brand. Yes, you may still use the lid without the rubber on the vent hole. Have a great day!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2368895">
<h2 class="bvseo-question">
Does Oster sell a replacement inner pot for this model?
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<div class="bvseo-author">Asked by: Ebaa</div>
<div class="bvseo-answer" data-answerid="2043046">
Hey there! We're glad you've asked. As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Oster products. You can purchase Oster products and replacement parts at any of our retail partners. You may find this complete list of our online and in-store authorized retailers: Amazon, Walmart, Target, Costco, Bed, Bath &amp; Beyond, Best Buy, Meijer, Macy's, Kroger, Kohl's, Sam's Club and The Home Depot. Have a great day!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2337033">
<h2 class="bvseo-question">
I'm going to make two cups of rice and I want to add broccoli to the steamer basket. When should I do that if broccoli takes about 12 minutes to steam cook?
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<div class="bvseo-author">Asked by: gjustice1</div>
<div class="bvseo-answer" data-answerid="2025627">
Hey there! Thanks for reaching us out. After cooking the rice, the KEEP WARM indicator light will illuminate then you can add broccoli to the steamer basket and let it cook for 12 minutes. Hope this helps!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2259206">
<h2 class="bvseo-question">
Van you make pasta In this rice cooker
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<div class="bvseo-author">Asked by: Judyer</div>
<div class="bvseo-answer" data-answerid="2002910">
Hey there! Thanks for reaching out! Oster&reg; 6 Cup Rice Cooker is designed to only cook rice. You may check our website for more features of this product.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2303675">
<h2 class="bvseo-question">
Why is my rice cooker shutting off as soon as I start it? &nbsp;It goes for a few minutes then shuts off.&nbsp;
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<div class="bvseo-author">Asked by: Janice245079</div>
<div class="bvseo-answer" data-answerid="1998201">
Thank you for taking the time to share your experience with your rice cooker. Please accept our sincerest apology for the inconvenience this has caused you. That is definitely not the kind of experience that we want you to have. Our #1 priority is giving high-quality machines. We would love to make this right, please give us a call at 1-800-334-0759 or email us at
[email protected]. We can assure you that all your inquiries will be accommodated accordingly. We look forward to assisting you.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2297192">
<h2 class="bvseo-question">
My rice keeps coming out mushy and I&rsquo;m getting really frustrated. I read the manual 20 times and I don&rsquo;t see anywhere were it gives you rice to Water ratios. How much water for 1 &ldquo;rice cooker cup&rdquo; of rice?
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<div class="bvseo-author">Asked by: Tasia</div>
<div class="bvseo-answer" data-answerid="1998183">
That's a great question! The basic water to white rice ratio is 2 cups water to 1 cup rice.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2298068">
<h2 class="bvseo-question">
can I get a replacement 5.33 ounce measuring cup for my 6 cup oster rice cooker?
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<div class="bvseo-author">Asked by: Vickitoria</div>
<div class="bvseo-answer" data-answerid="1997994">
Hey there! Thanks for reaching out. As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Oster products. You can purchase Oster products and replacement parts at any of our retail partners. You may find this complete list of our online and in-store authorized retailers: Amazon Walmart Target Bed, Bath &amp; Beyond Best Buy Costco Wholesale Meijer Macy's Kroger Kohl's Sam's Club The Home Depot Hope this helps!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2295053">
<h2 class="bvseo-question">
Can I get an inner pot mine is all scratched up&nbsp;
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<div class="bvseo-author">Asked by: DedeMarcia</div>
<div class="bvseo-answer" data-answerid="1991867">
Thank you for reaching out! Yes, you can purchase an inner pot for your Oster 6 cup Rice Cooker. As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Oster products. You can purchase Oster products and replacement parts at any of our retail partners. Here are the lists of our retail partners: Bed, Bath &amp; Beyond, Kohl's, Macy's, Amazon, Target, Walmart, Meijer, QVC, Costco, Kroger, The Home Depot, BestBuy, Sam&rsquo;s club and eReplacementParts. Bed, Bath &amp; Beyond, Kohl's, Macy's, Amazon, Target, Walmart, Meijer, QVC, Costco, Kroger, The Home Depot, BestBuy, Sam&rsquo;s club and eReplacementParts. Hope this helps. Have a great day!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2140564">
<h2 class="bvseo-question">
What temperature does this item run at when on cook land warm ?
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<div class="bvseo-author">Asked by: GardenOWeedin</div>
<div class="bvseo-answer" data-answerid="1950439">
Thanks for reaching us out! This Oster&reg; 6 Cup Rice Cooker cooks the contents at about 65 &deg;C (150 &deg;F).
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2160359">
<h2 class="bvseo-question">
My Rice cooker&rsquo;s button won&rsquo;t stay down. I can hold it down and it turns the right light on. To my knowledge it won&rsquo;t cook. When I plug it in, left light stays on. What am I doing wrong?
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<div class="bvseo-author">Asked by: Crtr</div>
<div class="bvseo-answer" data-answerid="1946278">
Thank you for reaching out. Try to set the inner pot into the rice cooker. Make sure that the inner pot is in direct contact with the heating base by turning it slightly from left to right until it properly fits onto the heating base. NOTE: Make sure the outside of the inner pot is completely dry before placing it onto the heating plate. If the step will not work, we encourage you to give us a call at 1-800-334-0759 or send us a message through email. For your convenience, we are here to help you Monday-Friday, from 9 am-5 pm, EST. We look forward to assisting you.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2135275">
<h2 class="bvseo-question">
I lost the Oster 5.33oz cup, is there a way to get a replacement?
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<div class="bvseo-author">Asked by: ExpensiveBread</div>
<div class="bvseo-answer" data-answerid="1940360">
To better help you with the replacement parts for your rice cooker, we urge you to please call us at 1-(800) 334-0759. You can reach us between the hours of 9AM-5PM EST Monday-Friday. We are looking forward to hear from you. Have a great day!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2208139">
<h2 class="bvseo-question">
Love this cooker but now the inner pot coating is peeling off. &nbsp;Is it safe to use and eat rice from it? Do you have a replacement part for it? &nbsp;
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<div class="bvseo-author">Asked by: Candy T</div>
<div class="bvseo-answer" data-answerid="1938724">
We appreciate you reaching out to us. We have high expectations for our products here at Oster&reg; and we would like to hear more about your experience with your unit. Please give us a chance to make it up to you. We urge you to please give us a call at 1-(800) 334-0759 and we will get you all taken care of. For your convenience, we are available Mon-Fri, from 9am-6pm, EST. We look forward to assisting you.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2098121">
<h2 class="bvseo-question">
Is there a insert or something to steam peas? The holes in the vegetable tray are too big for peas.
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<div class="bvseo-author">Asked by: Gaz2600</div>
<div class="bvseo-answer" data-answerid="1936511">
Thank you for reaching out! This Oster&reg; 6 Cup Rice Cooker can steam vegetables that as big as broccoli, Asparagus, Carrots, and Pea Pods only.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2102129">
<h2 class="bvseo-question">
I've lost my manual . how can i get a new one M8ne is the 4722 model.
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<div class="bvseo-author">Asked by: Shadoe</div>
<div class="bvseo-answer" data-answerid="1869287">
Thanks for reaching out! You may access the user manual through this link https://www.oster.com/on/demandware.static/-/Sites-oster-Library/default/dw8f1906ff/documents/instruction-manuals/4722_Oster%206%20Cup%20Rice%20Cooker.pdf Hope this helps!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2094988">
<h2 class="bvseo-question">
Where can I find instructions on how to use this cooker? I bought it at an auction and no instructions were included.
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<div class="bvseo-author">Asked by: dianeg</div>
<div class="bvseo-answer" data-answerid="1866751">
Thanks for reaching out! You may find this link helpful https://www.manualslib.com/manual/579734/Oster-6-Cup-Rice-Cooker.htmlfor the instructions on how to use your rice cooker. I hope this helps!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2000435">
<h2 class="bvseo-question">
Is the inner side made of aluminum?
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<div class="bvseo-author">Asked by: Edgardo55</div>
<div class="bvseo-answer" data-answerid="1848345">
Thanks for reaching out! It is all stainless steel with no chemical coatings such as PTFE/PFOA. Hope this helps!
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2038102">
<h2 class="bvseo-question">
Why does my rice burn and stick to the bottom of the rice pot?
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<div class="bvseo-author">Asked by: Ranscott</div>
<div class="bvseo-answer" data-answerid="1832720">
Thank you for reaching out. We are sorry to hear about your experience. Measuring your rice is very important. You may need to add more water and set the rice cooker to COOK more than once depending on your own personal tastes. You may also check the instruction manual/ user guide on the link provided below: https://www.oster.com/on/demandware.static/-/Sites-oster-Library/default/dw8f1906ff/documents/instruction-manuals/4722_Oster%206%20Cup%20Rice%20Cooker.pdf
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="2029027">
<h2 class="bvseo-question">
what are the directions for cooking rice and using steamer
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<div class="bvseo-author">Asked by: casw72</div>
<div class="bvseo-answer" data-answerid="1826458">
Thank you for reaching out. You may check the link below from the user guide/ manual of this Oster&reg; 6 Cup Rice Cooker on how to use in cooking rice and how to use your steaming basket : https://www.oster.com/on/demandware.static/-/Sites-oster-Library/default/dw8f1906ff/documents/instruction-manuals/4722_Oster%206%20Cup%20Rice%20Cooker.pdf Hope this helps.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1981381">
<h2 class="bvseo-question">
where can i order an extra steaming rack for the 6 cup rice cooker?
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<div class="bvseo-author">Asked by: bastchild</div>
<div class="bvseo-answer" data-answerid="1795400">
Thanks for reaching out! As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Oster products. You can purchase Oster products and replacement parts at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.oster.com/service-and-support/Retailers.html#?sortby=newest If you need further assistance, kindly give us a call at (800) 334-0759 and we will get you all taken care of. For your convenience, we are available Mon-Sat 9am-6pm, EST.
<div class="bvseo-author">Answered by: OSTER® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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<div class="bvseo-question-answer" data-questionid="1370962">
<h2 class="bvseo-question">
our rice cooker boils over and makes a mess. are we doing something wrong?
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<div class="bvseo-author">Asked by: JohnX</div>
<div class="bvseo-answer" data-answerid="1789496">
Thanks for reaching out! If you've followed the instructions available in our manual correctly and it still boils over the counter. I would've to recommend to check your current location, since the water boils differently depending at your locations altitude or better yet, kindly give us a call at (800) 334-0759 and we will get you all taken care of. For your convenience, we are available Mon-Fri 9am-6pm, EST.
<div class="bvseo-author">Answered by: Oster ConsumerCare</div>
<div class="bvseo-pubdate">Date published: 2024-04-05</div>
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