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<div class="bvseo-question-answer" data-questionid="4318205">
<h2 class="bvseo-question">
Bagel setting toasts both sides -one just slightly less than the other. Is that normal? Old toaster was not like this. Turns bagel into hockey puck.
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<div class="bvseo-author">Asked by: Chloe148</div>
<div class="bvseo-answer" data-answerid="3170672">
Thank you for reaching out to Oster&reg;. We are sorry to hear about your experience with the toaster that is not toasting properly. We will be more than happy to assist you. We will check our resources about the unit to provide you with the best resolution since it has a 1 year warranty, we would like to request you to contact us directly. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-08-15</div>
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<div class="bvseo-question-answer" data-questionid="4037975">
<h2 class="bvseo-question">
Is there a crumb tray? I love this toaster but can't figure out how to empty the crumbs. Help!!!
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<div class="bvseo-author">Asked by: SandyK72</div>
<div class="bvseo-answer" data-answerid="2992183">
Thank you for contacting Oster&reg;. We sincerely appreciate your support with our brand. We are still waiting for a definite time-frame on when or if it will be available. But no worries, as we are always looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department. Please contact us directly regarding the warranty or if you would like to obtain warranty service so we can determine the best resolution. Take note that our products have a 1 year limited warranty and we would love to get this taken care of as soon as possible. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-06-02</div>
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