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<div class="bvseo-question-answer" data-questionid="2366953">
<h2 class="bvseo-question">
2 part question 1 I just bought this and the handle doesn't stay securely in the basket which could be very dangerous. 2 I tried to fly some battered f iui sh and batter and fish stuck to the basket making fish fall apart and basket hard to clean.
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<div class="bvseo-author">Asked by: Rob C</div>
<div class="bvseo-answer" data-answerid="2046663">
Oh no! That is definitely not the kind of experience that we want you to have. Our Oster products were made with the highest quality and complete materials and we expect them to last. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit. Please give us a call at 1-800-334-0759 Monday to Friday 9 AM to 5 PM EST or email us at
[email protected]
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-11-20</div>
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<div class="bvseo-question-answer" data-questionid="2362937">
<h2 class="bvseo-question">
damaged my oil reservoir,can I purchase a replacement?
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<div class="bvseo-author">Asked by: MFRILEY</div>
<div class="bvseo-answer" data-answerid="2041589">
Hey there! We are sorry to hear that the oil reservoir is damaged. As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Oster products. You can purchase Oster products and replacement parts at any of our retail partners. You may find this complete list of our online and in-store authorized retailers: Amazon, Walmart, Target, Bed, Bath &amp; Beyond, Best Buy, Costco Wholesale, Meijer, Macy's, Kroger, Kohl's, Sam's Club and The Home Depot. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-11-18</div>
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<div class="bvseo-question-answer" data-questionid="2365668">
<h2 class="bvseo-question">
I need a replacement power cord. Where can I buy one?
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<div class="bvseo-author">Asked by: rasp3401</div>
<div class="bvseo-answer" data-answerid="2040950">
Hey there! Thanks for reaching out. As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Oster products. You can purchase Oster products and replacement parts at any of our retail partners. You may find this complete list of our online and in-store authorized retailers: Amazon, Walmart, Target, Bed, Bath &amp; Beyond, Best Buy, Costco Wholesale, Meijer, Macy's, Kroger, Kohl's, Sam's Club and The Home Depot. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-11-16</div>
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<div class="bvseo-question-answer" data-questionid="2328546">
<h2 class="bvseo-question">
What kind of oil can I use
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<div class="bvseo-author">Asked by: Kita</div>
<div class="bvseo-answer" data-answerid="2018903">
Hey there! Thanks for reaching out! You may use any kind of oil with Oster&reg; 3.7 Liter Professional Style Stainless Steel Deep Fryer.
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-10-22</div>
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<div class="bvseo-question-answer" data-questionid="2322292">
<h2 class="bvseo-question">
how can I order a basket and how much?
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<div class="bvseo-author">Asked by: Hartless</div>
<div class="bvseo-answer" data-answerid="2015154">
Hey there! Thanks for reaching us out. As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Oster products. You can purchase our Oster deep fryer replacement parts at any of our retail partners. You may find this complete list of our online and in-store authorized retailers: Amazon, Walmart, Bed, Bath &amp; Beyond, Costco Wholesale, Meijer, Macy's, Kroger, Kohl's, QVC, Sam's Club and The Home Depot.
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-10-22</div>
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<div class="bvseo-question-answer" data-questionid="2314513">
<h2 class="bvseo-question">
The white filter for the top of my fryer is covered in grease. &nbsp;I'd like to replace the filters, but I can't find replacements anywhere. How can I get more of these white filters? &nbsp;
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<div class="bvseo-author">Asked by: Hey Wait</div>
<div class="bvseo-answer" data-answerid="2007988">
Thanks for reaching out! As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Oster products. You can purchase Oster products and replacement parts at any of our retail partners. You may find this complete list of our online and in-store authorized retailers: Amazon Walmart Target Bed, Bath &amp; Beyond Best Buy Costco Wholesale Meijer Macy's Kroger Kohl's Sam's Club The Home Depot Hope this helps!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-11-16</div>
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<div class="bvseo-question-answer" data-questionid="2284470">
<h2 class="bvseo-question">
I need another plug because my plug melted n da extention cord n I had to break the extention cord to get the deep fryer plug out which i dont kno how it melted n da cord cause it was not plugged in...
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<div class="bvseo-author">Asked by: heartless</div>
<div class="bvseo-answer" data-answerid="2006775">
Oh no! That is definitely not the kind of experience that we want you to have. Our deep fryers were made with the highest quality and complete materials and we expect them to last. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit. We suggest to plug it the deep fryer directly to the main outlet to avoid melting the plug. As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Oster products. You can purchase Oster products and replacement parts at any of our retail partners. You may find this complete list of our online and in-store authorized retailers: Amazon, Walmart, Target, Bed, Bath &amp; Beyond, Costco Wholesale, Meijer, Macy's, Kroger, Kohl's, QVC, Sam's Club and The Home Depot.
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-10-12</div>
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<div class="bvseo-question-answer" data-questionid="2257694">
<h2 class="bvseo-question">
THE HANDLE ON MY BRAND NEW FRYER WILL NOT FIT INTO THE PRONGS.PLEASE HELP ME.
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<div class="bvseo-author">Asked by: HOTSIE</div>
<div class="bvseo-answer" data-answerid="2006329">
Oh no! That is definitely not the kind of experience that we want you to have. Our deep fryers were made with the highest quality and complete materials and we expect them to last. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit. Please try these steps to help the deep fryer's handle fit into the prongs: 1. Remove Handle and Frying Basket from inside the deep fryer. 2. Notice the eyelets on the interior side of the basket. 3. Squeeze the handle prongs in the middle. 4. Release the prongs into the eyelets on the interior side of the basket. 5. Press firmly down on the handle to lock in place. Hope this helps!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-10-12</div>
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