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<div class="bvseo-question-answer" data-questionid="2424643">
<h2 class="bvseo-question">
I bought my roaster 2 months ago and the lid looks like it&rsquo;s melted around the top. Is there a way I can get a replacement lid?
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<div class="bvseo-author">Asked by: Janisdh</div>
<div class="bvseo-answer" data-answerid="2087783">
We are sorry to hear that the lid of your Oster&reg; 16-Quart Roaster Oven has melted around the top. To assist you getting a replacement, you can connect with us via Live Chat or email us at
[email protected] We look forward to assisting you!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2021-01-05</div>
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<div class="bvseo-question-answer" data-questionid="2354132">
<h2 class="bvseo-question">
Can the roaster pan and lid be used in an oven at 400 degrees when baking poultry?
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="2067396">
Thanks for asking! Yes, you may use the pan and lid in your oven at 425⁰ F for the last 30 minutes to complete the roasting process.
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-12-11</div>
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<div class="bvseo-question-answer" data-questionid="2373452">
<h2 class="bvseo-question">
Cooking time and temperature for a 12# fresh turkey.
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<div class="bvseo-author">Asked by: greatcook</div>
<div class="bvseo-answer" data-answerid="2046718">
Hey there! Good question. The simplest way to figure out turkey roasting times is to calculate 13 minutes per pound at 350&deg;F for an unstuffed turkey (that's about 3 hours for a 12- to 14-lb turkey), or 15 minutes per pound for a stuffed turkey.
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-11-20</div>
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<div class="bvseo-question-answer" data-questionid="2358433">
<h2 class="bvseo-question">
Retail stores are out in Cincinnati of the Oster Roaster Oven. Can it be ordered from company?
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<div class="bvseo-author">Asked by: Mskbn522</div>
<div class="bvseo-answer" data-answerid="2037057">
Oster is committed to giving our consumers an exceptional shopping experience both online and in stores. As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Oster products. Price may vary depending on the store. You can purchase Oster products and replacement parts at any of our retail partners. Here are the lists of our retail partners: Bed, Bath &amp; Beyond, Kohl's, Macy's, Amazon, Target, Walmart, Meijer, QVC, Costco, Kroger, The Home Depot, BestBuy, and Sam's Club. Hope this helps!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-11-11</div>
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<div class="bvseo-question-answer" data-questionid="2235879">
<h2 class="bvseo-question">
Do you add water to the very bottom when roasting
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<div class="bvseo-author">Asked by: Willow</div>
<div class="bvseo-answer" data-answerid="1967498">
Thank you for asking! No, you don't have to add water in the bottom when roasting.
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-11-21</div>
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<div class="bvseo-question-answer" data-questionid="2242700">
<h2 class="bvseo-question">
Why does it smoke when 1st turned on?
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<div class="bvseo-author">Asked by: slstrickland1</div>
<div class="bvseo-answer" data-answerid="1957542">
Great question! Due to manufacturing process, some smoke and odor may be noticed during the first use. This should disappear after the first heating of the roaster oven.
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-12-21</div>
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<div class="bvseo-question-answer" data-questionid="2148158">
<h2 class="bvseo-question">
Can I use tin foil in the roaster oven?
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<div class="bvseo-author">Asked by: SHARI2005</div>
<div class="bvseo-answer" data-answerid="1949445">
Thank you for reaching out! we advise using the tin foil for wrapping the food only.
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-08-20</div>
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<div class="bvseo-question-answer" data-questionid="2004551">
<h2 class="bvseo-question">
What are the little hooks on the handle's for? Seems like there should be something to hold the lid down. And where's the booklet on the different things, ways to cook, bake with it?
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<div class="bvseo-author">Asked by: LDJF</div>
<div class="bvseo-answer" data-answerid="1810887">
Good question. The hooks on on the side handles are the lid rest. To use the lid rest feature, hold the lid upright by the handle and place the edge of the lid under the metal tabs just above either side handle. You can check the link below for the recipes that we have on the manual: https://www.oster.com/on/demandware.static/-/Sites-oster-Library/default/dw08a59b4d/documents/instruction-manuals/Roaster_IB.pdf
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-05-12</div>
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