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<div class="bvseo-question-answer" data-questionid="4331706">
<h2 class="bvseo-question">
Where can I get a replacement part for the thing that makes the food processor spin
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<div class="bvseo-author">Asked by: 1998</div>
<div class="bvseo-answer" data-answerid="3178284">
Thank you for reaching out to Oster&reg;. We value your continued support of our product and we are glad to assist you with your inquiry. We would love to provide you with the part that you need for your Oster&reg; 10-Cup Food Processor. For us to do that, we'd kindly request that you contact us directly so we can gather more information from you. Have a good day! https://www.oster.com/support/contact-us
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-09-05</div>
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<div class="bvseo-question-answer" data-questionid="4290748">
<h2 class="bvseo-question">
Mine won&rsquo;t start when hooked to electricity
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<div class="bvseo-author">Asked by: Billy800</div>
<div class="bvseo-answer" data-answerid="3153608">
Thank you for reaching out to Oster&reg;. We are sorry to hear about your experience with the Oster&reg; 10-Cup Food Processor with Easy-Touch Technology that will not power on. We will be more than happy to assist you. For a possible fix, please try the following. - Unplug it for 3-5 minutes to reset the unit - Try it on another outlet Your food processor has a 1 year warranty. If the above resolution will not work, please contact us directly to provide the best resolution. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-06-26</div>
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<div class="bvseo-question-answer" data-questionid="4273042">
<h2 class="bvseo-question">
Where can I get a replacement reversible shredding/slicing disc? I've checked every site listed above and no one carries it.
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<div class="bvseo-author">Asked by: srcentercook</div>
<div class="bvseo-answer" data-answerid="3143696">
Thank you for contacting Oster&reg;. We understand that you are looking for a replacement reversible shredding/ slicing disc for your food processor. As we continue to develop new products to better service our customers with a broader range of diverse and innovative products, we find it necessary to discontinue or phase out some of our stock items along with the discontinuation of obsolete types of parts, design improvement, limited parts availability from our partners and suppliers. You may check on our latest products to see if there is something similar to your older product that you might like. For warranty claims, take note that your Oster&reg; 10-Cup Food Processor with Easy-Touch Technology has a 1-year limited warranty. If your concern is a warranty related issue, we would like to request for you to contact us directly or fill in the &quot;Contact us&quot; link provided below so we can gather more information from you. Hope this helps. Have a good day! https://www.oster.com/support/contact-us
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-05-25</div>
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<div class="bvseo-question-answer" data-questionid="4228466">
<h2 class="bvseo-question">
Where can I get the bowl? I accidentally dropped it and I haven't found it
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<div class="bvseo-author">Asked by: Castelblanco</div>
<div class="bvseo-answer" data-answerid="3116851">
Thank you for reaching out to Oster&reg;. We value your continued support of our products and we are glad to answer your inquiry. Currently, this unit's replacement bowl is not available for individual sale. But no worries, as we are always looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department. If you need further assistance, please contact us directly. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-03-15</div>
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<div class="bvseo-question-answer" data-questionid="3911853">
<h2 class="bvseo-question">
The first time I used this processor it worked great. The second time I used it, it would not turn the blade fast enough to chop anything. It would spin great until I put the disc stem and the multi-purpose blade on and then it would barely turn.
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<div class="bvseo-author">Asked by: Not working</div>
<div class="bvseo-answer" data-answerid="2916754">
Thank you for contacting the Oster&reg; Brand. We appreciate your time and effort for bringing this to our attention. We are sorry to hear that your food processor is not working properly. This is certainly not the experience we want you to have and this is not something that we hear very often. No worries, we are here to help. If your unit is not working properly, it might be because the unit is not getting enough power from the wall outlet where it is currently plugged in or the wall outlet itself is a non working outlet. To remedy this issue, check if there is no physical damage on its cord and if there's none, try unplugging the unit and let it rest for 3-5 minutes. Plug the unit into a different wall outlet and see if it will work. Do not use it with any extension cords, power strips and power converters or inverters as it may affect the unit's performance. Your Oster&reg; 10-Cup Food Processor with Easy-Touch Technology has a year of limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact Oster&reg; directly or fill in the &quot;Contact us&quot; link provided below so that we can provide you with a better solution. Have a nice day! https://www.oster.com/support/contac
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-03-15</div>
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<div class="bvseo-question-answer" data-questionid="3876894">
<h2 class="bvseo-question">
IS THERE A THICK CUTTING BLADE FOR THIS FOOD PROCESSOR, THE BLADE IS WITH IT SLICES VERY THIN FOR THE POTATOES.
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<div class="bvseo-author">Asked by: RORION</div>
<div class="bvseo-answer" data-answerid="2913403">
Thank you for contacting the Oster&reg; brand. We value your continued support in our products and we are glad to answer your inquiry about the Oster&reg; 10-Cup Food Processor with Easy-Touch Technology. The standard replacement parts for this food processor are the following: Slicing/Shredding disc Dough Blade S blade stainless steel If you have any questions about the warranty or want to get warranty service, please contact us directly or fill in the &quot;Contact us&quot; link provided below so that we can provide you with a better solution. https://www.oster.com/support/contact-us Have a nice day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-03-15</div>
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<div class="bvseo-question-answer" data-questionid="3752468">
<h2 class="bvseo-question">
can you get a replacement plastic bowl or lid
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<div class="bvseo-author">Asked by: Mary Ann Canning</div>
<div class="bvseo-answer" data-answerid="2849815">
Thank you for contacting the Oster&reg; brand. We value your continued support on our products and we are glad to answer your inquiry. Here are the part numbers that you need for the replacement bowl and lid. The lid is 2154907 and the bowl is 2170389. As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Sunbeam products. Price may vary depending on the store. You can purchase Sunbeam products and replacement parts at any of our retail partners. Here are the lists of our retail partners: Bed, Bath &amp; Beyond, Kohl's, Amazon, Walmart, Costco, The Home Depot, BestBuy, London Drugs, Canadian Tire and Hudson's Bay. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-03-15</div>
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<div class="bvseo-question-answer" data-questionid="3510270">
<h2 class="bvseo-question">
Hi I need to get a replacement bowl. Could I get the part number please? Ty
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<div class="bvseo-author">Asked by: Frzbpup3333</div>
<div class="bvseo-answer" data-answerid="2736018">
Thank you for reaching out to Oster&reg;. We appreciate the opportunity to respond to your inquiry about the part that you need for your food processor. Currently, this unit's replacement part is not available for individual sale. Your food processor has a year limited warranty and if your concern is a warranty related issue, we would like to request for you to contact us directly at https://www.oster.com/support/contact-us so we can gather more information from you. Hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-03-15</div>
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