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<div class="bvseo-question-answer" data-questionid="2324907">
<h2 class="bvseo-question">
I need a new top bowl. It&rsquo;s not latching into the base&nbsp;
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="2015973">
Thanks for reaching out! As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Oster products. You can purchase Oster products and replacement parts at any of our retail partners. You may find this complete list of our online and in-store authorized retailers: Bed, Bath &amp; Beyond, Kohl's, Macy's, Amazon, Target, Walmart, Meijer, QVC, Costco, Kroger, The Home Depot, BestBuy, and Sam's Club.
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-10-20</div>
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<div class="bvseo-question-answer" data-questionid="1379082">
<h2 class="bvseo-question">
There is not a separate disc stem it is attached to the multipurpose blade. So there is no way to use the kneed or use the reversible disc.
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<div class="bvseo-author">Asked by: dawnml1972</div>
<div class="bvseo-answer" data-answerid="2008162">
Thanks for reaching out! To better assist you with your concern regarding the missing disc stem that you need, kindly fill-up this form https://www.oster.com/customerservicecontact?cid=contactus and we will get you all taken care of. Have a nice day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-10-13</div>
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<div class="bvseo-question-answer" data-questionid="2278388">
<h2 class="bvseo-question">
How is it possible to fully clean the food chute lid? Small particles of food have lodged in this area and I can't figure out how to get it out. have tried soaking, running water and then swishing, but to no avail. Does this piece come apart somehow
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<div class="bvseo-author">Asked by: PeoriaChar</div>
<div class="bvseo-answer" data-answerid="2007659">
Hey there! Thanks for reaching out. If you would like to clean/wash the chute lid by hand, wash in hot sudsy water, rinse, and dry thoroughly. If necessary, use a small nylon bristle brush to thoroughly clean the bowl and food chute/cover, this type of brush will also help prevent cutting yourself on the sharp chopping blade and slice/shred disc. If washing in a dishwasher, place removable parts on the top rack only &ndash; not in or near the utensil basket. To remove stains, make a paste of 2 tablespoons (30ml) baking soda and 1 tablespoon (15ml) warm water. Apply the paste to the stains and rub with a cloth. Rinse with sudsy water and dry. Hope this helps!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-10-13</div>
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<div class="bvseo-question-answer" data-questionid="2310606">
<h2 class="bvseo-question">
I need a new bowl (Part h in the product guide) Oster&reg; Total Prep 10-Cup Food Processor with Dough Blade Detailshttps://www.oster.com/kitchen-appliances-sale/oster-total-prep-10-cup-food-processor-with-dough-blade/FPSTFP1355-NP.html FPSTFP1355-NP
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<div class="bvseo-author">Asked by: The Yoz</div>
<div class="bvseo-answer" data-answerid="2007518">
Thanks for reaching out! As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Oster products. You can purchase Oster products and replacement parts at any of our retail partners. You may find this complete list of our online and in-store authorized retailers: Amazon Walmart Target Bed, Bath &amp; Beyond Best Buy Costco Wholesale Meijer Macy's Kroger Kohl's Sam's Club The Home Depot Hope this helps!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-10-13</div>
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<div class="bvseo-question-answer" data-questionid="2294794">
<h2 class="bvseo-question">
I've had my food processor for a couple of years, received it as a Xmas gift from my daughter. I like how it worked but I don't use it too much, maybe 3 or 4 times. Went to use it today, I get no power. The processor looks brand new yet it will not go on.
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<div class="bvseo-author">Asked by: EileenJB</div>
<div class="bvseo-answer" data-answerid="2006552">
Hey there! Thanks for reaching out! Kindly follow the steps below to resolve your issue: - Unplug and replug - Plug into a different outlet If this won't fix your issue, kindly fill-up this form https://www.oster.com/customerservicecontact?cid=contactus and we will get you all taken care of. Have a nice day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-10-12</div>
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<div class="bvseo-question-answer" data-questionid="2233638">
<h2 class="bvseo-question">
Once assembled, how do I take it apart? Do I use brut strength or is there a release button I'm overlooking??
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<div class="bvseo-author">Asked by: DianeCV</div>
<div class="bvseo-answer" data-answerid="2004501">
Hey there! Thanks for reaching out. Please follow these steps to remove the parts for food processor: 1. To remove the lid, turn it counter-clockwise until the lid. 2. To remove the bowl, pull the bowl on top of the food processor base, with the work bowl handle to the left. Turn the bowl counter-clockwise until the bowl is easy to remove. The handle should now be to the left of the control panel. 3. To remove the parts, take the disc stem and the blade out. Hope this helps!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-10-09</div>
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<div class="bvseo-question-answer" data-questionid="2302778">
<h2 class="bvseo-question">
A peice broke off of my bowl so it wont lock anymore and I cant use it. Is there a replacement I can purchase?
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<div class="bvseo-author">Asked by: Shcook</div>
<div class="bvseo-answer" data-answerid="1998242">
Thank you for reaching out! Yes, you can purchase a replacement Processing Bowl for your Oster Total Prep 10-Cup Food Processor with Dough Blade. The part number is 180645000000. You can purchase Oster products and replacement parts at any of our retail partners. Here are the lists of our retail partners: Bed, Bath &amp; Beyond, Kohl's, Macy's, Amazon, Target, Walmart, Meijer, QVC, Costco, Kroger, The Home Depot, BestBuy, and Sam's Club and erepalcementparts. Hope this helps.
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-10-06</div>
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<div class="bvseo-question-answer" data-questionid="2299596">
<h2 class="bvseo-question">
Where can I get a replacement bowl? I bought it at Target but see no options for parts there.
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<div class="bvseo-author">Asked by: jvh24521</div>
<div class="bvseo-answer" data-answerid="1997979">
Hey there! Thanks for reaching out. As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Oster products. You can purchase Oster products and replacement parts at any of our retail partners. You may find this complete list of our online and in-store authorized retailers: Amazon Walmart Target Bed, Bath &amp; Beyond Best Buy Costco Wholesale Meijer Macy's Kroger Kohl's Sam's Club The Home Depot Hope this helps!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2020-10-06</div>
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