Oster® 5 Speed Hand Mixer with Storage Case

<!--begin-bvseo-questions--> <!--begin-questions--> <div id="bvseo-questionsSection"> <div class="bvseo-question-answer" data-questionid="4301891"> <h2 class="bvseo-question"> My FPSTHMBGB-S hand mixer quit working in the middle of my making frosting. Ths mixer has not been used very much and had only a 1 year warranty. Any suggestions? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: annbcue</div> <div class="bvseo-answer" data-answerid="3160513"> Thank you for reaching out to Oster. We are sorry to hear that your hand mixer quit working in the middle of making frosting. This is certainly not the experience we want you to have. No worries, we are here to help. If your hand mixer is not working, it might be because the unit is not getting enough power from the wall outlet where it is currently plugged in or the wall outlet itself is a non working outlet. To remedy this issue, check if there is no physical damage on its cord and if there&#39;s none, try unplugging the hand mixer. Let the unit rest for 3-5 minutes. Afterwards, plug it into a different wall outlet. Do not use it with any extension cords, power strips and power converters or inverters as it may affect the hand mixer&#39;s performance. Also, make sure that all parts and accessories are properly inserted. Otherwise, it might cause the product not to work properly. &#13;&#10;&#13;&#10;Your Oster&amp;reg; 5 Speed Hand Mixer with Storage Case has a 1-year limited warranty. If this doesn&#39;t resolve your issue, we&#39;d like to kindly request that you contact us directly or fill in the &amp;quot;Contact us&amp;quot; link provided below. in order to help you get to the best resolution. Have a good day!&#13;&#10;&#13;&#10;https://www.oster.com/support/contact-us <div class="bvseo-author">Answered by: Oster Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-07-14</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3126939"> <h2 class="bvseo-question"> Why does one beater not stay in the mixer? Everything else fits and works. Only used twice and can only use one beater. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Murphy13</div> <div class="bvseo-answer" data-answerid="2504702"> Thank you for contacting Oster&amp;reg; brand. We are sorry to hear that one beater is not staying in the mixer. This is certainly not the experience we want you to have. No worries, we are here to help. Please try to remove the beaters from the mixer and put them back together, make sure that the beater will lock in. &#13;&#10;&#13;&#10;Your mixer has a 1 year limited warranty. If this doesn&#39;t resolve your issue, we&#39;d like to kindly request that you contact us directly in order to help you get to the best resolution. Have a good day! <div class="bvseo-author">Answered by: Oster Consumer Care</div> <div class="bvseo-pubdate">Date published: 2021-09-02</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3072655"> <h2 class="bvseo-question"> The beaters are very difficult to eject. Any suggestions? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Smiles by Sal</div> <div class="bvseo-answer" data-answerid="2485252"> Thank you for contacting Oster&amp;reg; brand. We are sorry to hear that you are having hard time ejecting the beaters from the mixer. No worries, we are here to help. Be sure speed control is at the &amp;ldquo;OFF&amp;quot; position and cord is removed from electrical outlet. Scrape off any excess batter with a rubber spatula. Grasp the stems of the attachments with your hand and press the beater eject button. Attachments will release into your hand. Have a great day! <div class="bvseo-author">Answered by: Oster Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-02-04</div> </div> </div> <div class="bvseo-question-answer" data-questionid="2480225"> <h2 class="bvseo-question"> How much does the mixer weigh?&#13;&#10;P.S. Thank you for specifying the mixer&#39;s cord length.&#13;&#10;P.S.S. I&#39;ve bought and used your horse and dog clippers for years and love them. They work hard and have been problem free. Now with Covid, I&#39;m using them on my hair! </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: IngredientGal</div> <div class="bvseo-answer" data-answerid="2203114"> Thank you for reaching Oster&amp;reg; Brand. Thank you for leaving such a nice review. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. The hand mixer weighs 3.7 lbs. Have a great day! <div class="bvseo-author">Answered by: Oster Consumer Care</div> <div class="bvseo-pubdate">Date published: 2021-04-16</div> </div> </div> <div class="bvseo-question-answer" data-questionid="2452119"> <h2 class="bvseo-question"> I have the same Oster but I lost the dough hooks there is any way I can order them? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Dimitrios</div> <div class="bvseo-answer" data-answerid="2095668"> Hey there! We are sorry to hear that you lost the dough hooks of your Oster&amp;reg; 5 Speed Hand Mixer. As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Oster products. You can purchase Oster products and replacement parts at any of our retail partners. You may find this complete list of our online and in-store authorized retailers:&#13;&#10;&#13;&#10;Amazon, Walmart, Target, Bed, Bath &amp;amp; Beyond, Best Buy, Costco Wholesale, Meijer, Macy&#39;s, Kroger, Kohl&#39;s, Sam&#39;s Club and The Home Depot. Hope this helps! <div class="bvseo-author">Answered by: Oster Consumer Care</div> <div class="bvseo-pubdate">Date published: 2023-10-10</div> </div> </div> </div> <script type="text/javascript"> if (document.getElementById('bvseo-questionsSection')) { document.getElementById('bvseo-questionsSection').style.display = 'none'; } </script> <!--end-questions--> <ul id="BVSEO_meta" style="display:none!important"> <li data-bvseo="bvDateModified">y_2023, m_12, d_5, h_8CST</li> <li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.37</li> <li data-bvseo="cp">cp_1, bvpage1</li> <li data-bvseo="co">co_hasquestionsanswers, tq_5</li> <li data-bvseo="cf">loc_en_US, sid_SP_440328, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li> <li data-bvseo="diagnostics">clientName_oster</li> </ul> <!--end-bvseo-questions--> <ul id="BVSEOSDK_meta" style="display: none !important;"> <li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li> <li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li> <li data-bvseo="ct_st">questions, product</li> </ul>