Where can I order parts or mixing accessories?
Parts and mixing accessories can be purchased on our website. Please click here to view
How do I prevent my beaters from rusting?
Beaters must be dried immediately after washing in order to prevent rusting.
Where can I purchase a new Kitchen Center?
The Kitchen Center is no longer available and was discontinued in 1994. If you need service or you would like to find a service center in your area for service parts of accessories, please refer to the service center locator
What if the motor stops working?
The amount of batter being mixed is too large. Decrease the amount of batter. The mixer may have shut off to prevent overheating. Please turn off, unplug, and wait a few minutes before plugging in again.
What if my dough is too heavy?
The amount of batter being mixed is too large. Decrease the amount of batter.
What if the dough is creeping up the beaters?
Make sure that they are on correctly. Put a little cooking oil on the stem of the beaters.