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<div class="bvseo-question-answer" data-questionid="4202243">
<h2 class="bvseo-question">
How do you clean the airfyer. I have grease I can't it off. Do you clean after every cook? I have use baking soda no luck.
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<div class="bvseo-author">Asked by: Smithy 7</div>
<div class="bvseo-answer" data-answerid="3099919">
Thank you for reaching out to Oster&reg;. We appreciate your interest with our product. We understand that you are inquiring on how to clean your Oster&reg; Manual French Door Air Fry Oven. We're happy to assist you. Before cleaning your toaster oven, unplug it and allow it to cool. To clean, wipe damp cloth. Do not immerse the unit in water! Make sure to use only mild, soapy water. Clean the accessories with hot water, a small amount of dishwashing liquid and a non-abrasive sponge or cleaning pad. Abrasive cleaners, scrubbing brushes and chemical cleaners will damage the coating on this unit. In order to prevent the accumulation of food residues, we strongly encouraged you to clean the toaster oven after each use. Hope this would help. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-01-30</div>
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<div class="bvseo-question-answer" data-questionid="4187706">
<h2 class="bvseo-question">
have had oven about 4 months and up until tonight, very happy with it. as i was using it, i heard a clunk (nobody within 5 feet of it) and now have to open each door. hard to get item out of oven with both hands holding doors open. is there a fix?
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<div class="bvseo-author">Asked by: marymtb</div>
<div class="bvseo-answer" data-answerid="3091627">
Thank you for reaching out to Oster&reg;. We are sorry to hear about your experience with the french door oven with the door not working properly. We will be glad to check for options to see how we can help you further. We will check our resources about the french door oven to provide you with the best options, we would like to request you to contact us directly. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-01-09</div>
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<div class="bvseo-question-answer" data-questionid="4163399">
<h2 class="bvseo-question">
Can you use aluminum foil in the fryer
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<div class="bvseo-author">Asked by: Figgi</div>
<div class="bvseo-answer" data-answerid="3072417">
Thank you for contacting Oster. We appreciate your interest in our products and we are glad to assist you with your inquiry. No, placing foil in the unit may cause the unit to heat up over 500 degrees. For this reason, we do not recommend using aluminum foil in the Oster Manual French Door Air Fry Oven. We hope this information is useful. Should you have any other questions or concerns, please contact us directly so we can further assist you. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-12-14</div>
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<div class="bvseo-question-answer" data-questionid="4146097">
<h2 class="bvseo-question">
I bought the &quot;French Door Air Fry Countertop Oven TSSTTVFDMAF, for baking. It's not baking well. They get too done on the outer of the cookie and raw in the middle. I have used the included baking sheet and 2 others. Used reg baking &amp; conv. All the same r
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<div class="bvseo-author">Asked by: Cherylgomes</div>
<div class="bvseo-answer" data-answerid="3061597">
Thank you for reaching out to Oster&reg;. We are sorry to hear that the toaster oven is not baking well. That is certainly not the experience we want you to have. No worries, we are here to help. For a possible fix, you may have to adjust the time and temperature to desired taste. You may also refer to the &ldquo;Positioning Rack&rdquo; Section of your user manual. The rack may need to be adjusted to accommodate food. Your Oster&reg; Manual French Door Air Fry Oven has a 1-year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly to help you get the best resolution. Have a good day! https://www.oster.com/support/contact-us
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-11-16</div>
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<div class="bvseo-question-answer" data-questionid="4090470">
<h2 class="bvseo-question">
The fan is not working. Is there a reset switch
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<div class="bvseo-author">Asked by: Taylorcabin</div>
<div class="bvseo-answer" data-answerid="3025689">
Thank you for reaching out to Oster&reg;. We are sorry to hear that the fan is not working. That is certainly not the experience we want you to have. No worries, we are here to help. There is no reset switch on the toaster oven. Please note that the toaster oven's fan is not completely silent. The fan turns on and off at regular intervals and has a low humming noise. A sign that the oven fan is not working is unevenly cooked food. Because your oven fan is responsible for distributing the heat evenly inside your oven cavity to ensure your meals are cooked accurately. For warranty claims, take note that your Oster&reg; Manual French Door Air Fry Oven has a 1-year limited warranty. If your concern is a warranty-related issue, we would like to request that you contact us directly or fill in the &quot;Contact Us&quot; link provided below so we can gather more information from you. We hope this helps. Have a good day! https://www.oster.com/support/contact-us
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-08-19</div>
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<div class="bvseo-question-answer" data-questionid="4090037">
<h2 class="bvseo-question">
What types of things are good to make with the turbo convection vs the normal bake setting? Do I have to time and temp things differently when using the turbo setting?
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<div class="bvseo-author">Asked by: Cammie</div>
<div class="bvseo-answer" data-answerid="3025276">
Thank you for reaching out to Oster&reg;. We appreciate your support of our products and we are happy to assist you with your inquiry. Convection is good for: - Roasting ham, turkey, roast-ready beef cuts, and similar meats. - Roasting vegetables and potatoes for an extra crisp. - Cookies and muffins especially when you have a big batch to bake at once. - Pies and pastry. - Casseroles when covered, won't lose much moisture. - Toasting slices of bread or buns. Please note that cooking times vary with the type of food being cooked and you need to adjust time and temperature according to preference. We do not have any cooking time percentage rate and you may have to adjust accordingly, as we don't have a percentage that we can quote at this time. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-08-17</div>
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<div class="bvseo-question-answer" data-questionid="4068517">
<h2 class="bvseo-question">
I bought my oster oven at walmart on sale because the racks were missing. How do i order the racks? I looked everywher and the model number they say is not available. The model number is TSSTTVFDMAF
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<div class="bvseo-author">Asked by: lyndamvz</div>
<div class="bvseo-answer" data-answerid="3012457">
Thank you for reaching out to Oster&reg;. We appreciate you bringing this to our attention. We are sorry to hear that you are unable to search for racks for your Oster&reg; Manual French Door Air Fry Oven. Currently, this unit's replacement parts are not available for individual sale. But no worries, as we are always looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department. For warranty claims, take note that your toaster oven has a 1-year limited warranty. If your concern is a warranty-related issue, we would like to request that you contact us directly so we can gather more information from you. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-07-19</div>
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<div class="bvseo-question-answer" data-questionid="4066472">
<h2 class="bvseo-question">
Hello. Why is the lowest printed temperature 200, even though there are dotted increments for temperature. It'd be very helpful to know what they were in case I wanted to dehydrate something. Do you know them?
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<div class="bvseo-author">Asked by: Dry Bob</div>
<div class="bvseo-answer" data-answerid="3010446">
Thank you for reaching Oster&reg;. We appreciate the opportunity to respond to your inquiry about the Oster&reg; Manual French Door Air Fry Oven. We will be more than happy to assist you. The lowest temperature for the unit is 200 and that is also showing on the temperature knob. You can just ignore the dots since you will select the desired temperature using the numbers. If you have any other questions, you can contact us directly or fill up our contact form so we can proceed with the best resolution https://www.oster.com/support/contact-us. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-07-14</div>
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