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<div class="bvseo-question-answer" data-questionid="4289916">
<h2 class="bvseo-question">
Door won't close securely. Leaves 1/2&quot; opening at top. Any way to fix?
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<div class="bvseo-author">Asked by: JimmyD</div>
<div class="bvseo-answer" data-answerid="3153579">
Thank you for reaching out to Oster&reg;. We are sorry to hear about your experience with the Oster&reg; Compact Countertop Oven With Air Fryer, Stainless Steel having an issue with the door. We will be more than happy to assist you. Please ensure that there is nothing that obstructs the edges of the door on each side. Your countertop oven has a 1 year warranty. If the above resolution will not work, please contact us directly to provide the best resolution. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-06-26</div>
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<div class="bvseo-question-answer" data-questionid="4259822">
<h2 class="bvseo-question">
where can i purchase replacement air fry tray, didnt come with one
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<div class="bvseo-author">Asked by: beckiT</div>
<div class="bvseo-answer" data-answerid="3135617">
Thank you for reaching Oster&reg;. We value your continued support of our product and we are glad to assist you with your inquiry. Please know that the metal rack that doubles as an air fry tray. Your Oster&reg; Compact Countertop Oven has a 1-year limited warranty. If your toaster oven didn't come with a metal rack, we'd kindly request that you contact us directly so we can determine the best resolution. Have a good day! https://www.oster.com/support/contact-us
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-05-02</div>
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<div class="bvseo-question-answer" data-questionid="4259136">
<h2 class="bvseo-question">
Is the inside and trays made of stainless steel? Is the air fryer pfoa and ptfee free?
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<div class="bvseo-author">Asked by: Sofia Lima</div>
<div class="bvseo-answer" data-answerid="3135064">
Thank you for reaching out to Oster&reg;. We appreciate your interest in our product. We can guarantee you that our Oster&reg; Compact Countertop Oven With Air Fryer, Stainless Steel is PTFE and PFOA free and trays and inside parts are stainless steel. There are no hazardous materials in this product. Hope this helps! Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-05-01</div>
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<div class="bvseo-question-answer" data-questionid="4241582">
<h2 class="bvseo-question">
I love this item! It is so convenient. I'm thinking that the air fryer temperature cannot be changed, is that correct? What temperature does the air fryer run at?
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<div class="bvseo-author">Asked by: CSim</div>
<div class="bvseo-answer" data-answerid="3125608">
Thank you for reaching out to Oster&reg;. We value your continued support of our product and we are glad to assist you with your inquiry. Please know that you can set the temperature dial to the desired temperature when using the air fry function. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-05</div>
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<div class="bvseo-question-answer" data-questionid="4227115">
<h2 class="bvseo-question">
Is this a dual voltage product? Can it be used in countries with 220v? Would it need a transformer/adaptor?
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<div class="bvseo-author">Asked by: wacka2</div>
<div class="bvseo-answer" data-answerid="3116848">
Thank you for reaching out to Oster&reg;. We value your continued support of our products and we are glad to answer your inquiry. This Oster&reg; Compact Countertop Oven is not a dual voltage product. Although it may be possible to use a voltage converter with one of our products, we do not recommend using them. We do not have any information on specific voltage converters so we cannot recommend that one be used. We hope this helps. Have a good day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-03-14</div>
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<div class="bvseo-question-answer" data-questionid="4100921">
<h2 class="bvseo-question">
Where can we get an replacement tray
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<div class="bvseo-author">Asked by: Diana L 411</div>
<div class="bvseo-answer" data-answerid="3033936">
Thank you for reaching out to Oster&reg;. We value your continued support of our product and we are glad to assist you with your inquiry. The part number of the replacement crumb tray for your Oster&reg; Compact Countertop Oven is 193893000000. You can purchase Oster&reg; products and replacement parts at any of our retail partners and prices may vary depending on the retail store. Here is a list of our retail partners: Amazon, Target, Walmart, Bed, Bath &amp; Beyond, and ereplacementparts.com. If you need further assistance, please contact us directly. We hope this helps. Have a good day! https://www.oster.com/support/contact-us
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-09-08</div>
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<div class="bvseo-question-answer" data-questionid="4034509">
<h2 class="bvseo-question">
What is the external measurement of this air fryer? Your website should include important information like the size of the equipment.
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<div class="bvseo-author">Asked by: Gabster</div>
<div class="bvseo-answer" data-answerid="2990912">
Thank you for reaching out to Oster&reg;. We appreciate the opportunity to respond to your inquiry and we are sorry if the external measurement is not available on the website. The Oster&reg; Compact Countertop Oven With Air Fryer's external measurements are 16.63&quot;W x 11.93&quot;D x 8.84&quot;H. We hope you find this information helpful. Have a wonderful day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-10-25</div>
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<div class="bvseo-question-answer" data-questionid="3948452">
<h2 class="bvseo-question">
Why does the interior and crumb tray turn black in spots when washed. What kin of metal is the interior?
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<div class="bvseo-author">Asked by: Sjdover</div>
<div class="bvseo-answer" data-answerid="2936829">
Thank you for contacting the Oster&reg; Brand. We value your continued support in our product. The interior is made with a nonstick surface. The interior of the oven is coated with an easy-clean surface that makes clean up simple. High heat appliances can have some discoloration, this is normal. Best way to reduce the discoloration is to clean with a damp or soapy washcloth. That is all that is necessary to remove dirt. Also, you may try with a soft scrub and soap. We hope you find this information useful. Have a great day!
<div class="bvseo-author">Answered by: Oster Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-06-28</div>
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